Legal

Legal

Notice of Agent Privacy

The personal data of applicants for positions as special branches couriers and drivers acquisition agents ("acquisition agents") at SogSoog ("we" or "us") is covered by this notice. Please be aware that there are two apps: SogSoogDrive for drivers and SogSoog for users. Webdesk LLC is in charge of running the applications.

What data we gather

Details you supply:

Complete name

Contact details, such as phone number and email address

Citizenship and present habitation

Details about your educational background and professional experience

Application data, including the details on your resume and application form

Data from further sources:

Data from job agencies, openly accessible sources, social media platforms, previous employers, and academic organizations

Details from references you listed in your application

How your information is used by us

Your information is used for the following purposes by us:

To take into account your application for available and upcoming positions as acquisition agents

To confirm the details you submitted

To get in touch with you about your application and SogSoog chances

To formally engage with SogSoog in the event that your application is accepted

How we distribute your data

We understand how crucial it is to protect the privacy of your personal data. We might divulge your details:

With service providers who require access to this data in order to perform tasks associated with your SogSoog involvement

With government officials and regulators to carry out our legal duties

We share your information with members of our business group and other organizations outside of your country of residence in order to support our worldwide operations. These organizations are dedicated to protecting your information by putting in place suitable security measures and utilizing and storing data in accordance with applicable privacy regulations. We shall take appropriate action to guarantee that any receiver located abroad manages your personal data in a way that is consistent with our own.

Your rights

You are entitled to:

Access and revise the data you previously submitted.

Retract your application

Contact us with inquiries or grievances.

In some nations, data privacy laws may grant you particular protections. After properly verifying your identification, we will react to your request in accordance with the law.

How your information is stored by us

After the application date, we will keep your information for a year. Additionally, we might keep your data for the following reasons:

For as long as required to fulfill the objectives outlined in this notice

Any later-established compatible and legal reasons

Any further uses that you later agree to

Adhering to legal and regulatory mandates

Make contact

For inquiries, feedback, and requests about this notice, send an email to sog@sogsoog.app

Anti-corruption Policy

Publication date: 28 November 2025

The SogSoog Group's anti-corruption policy consists of guidelines, protocols, and particular measures to stop, identify, and address corrupt activities and violations of anti-corruption laws.

SogSoog Group is dedicated to operating in line with international best practices for corporate governance, anti-corruption laws and regulations, and other relevant anti-corruption and anti-bribery laws in the countries where it conducts business.

The Policy's Objective

This policy's objectives are to:

Set the bar for ethical company operations and put the best corporate governance techniques into action.

Make sure that SogSoog's operations abide by all relevant anti-corruption laws, such as the FCPA in the US, the UK Bribery Act in the UK, and international regulations (including, but not limited to, local laws in regions where the company operates).

Reduce the company's risks and hold its counterparties, partners, and employees accountable for noncompliance with this policy.

Prohibition of Corruption

This policy absolutely forbids corruption, which includes accepting or offering bribes or kickbacks.

SogSoog, its staff, and its partners are not allowed to:

To secure, persuade, or reward an improper benefit or improper execution of a function or activity, one can offer, promise, agree to pay, provide non-cash benefits, or supply any other financial or other advantage to any person, including public authorities.

Use a third party to covertly offer a bribe or kickback.

Provide a kickback or bribe in a form other than cash, such as property, services, or property rights.

Make payments for facilitation, which constitutes bribery as well.

They may request, accept, or receive non-cash incentives or any other financial advantage to persuade or reward themselves or anyone else in a relevant role for improper performance.

SogSoog takes appropriate measures to avoid hiring people who are or have been involved in criminal activity or activities that go against the moral principles set forth for management or executive roles.

Anyone involved, including employees and counterparties, must report any violations they learn about or suspect through SogSoog's Integrity Line to the Compliance & Risk Department.

Conflicts of Interest

Workers and counterparties must carry out their responsibilities at SogSoog in excellent faith, steering clear of circumstances that could result in a conflict of interest between personal and business objectives.

The following values serve as the company's compass:

Any conflict of interest information is kept private.

Every conflict of interest is evaluated separately.

Conflicts of interest must be reported.

Any deliberate hiding of a conflict of interest will be looked into and dealt with.

Payments to Third Parties or Through Intermediaries

It is forbidden for SogSoog, its workers, and its counterparties to use or involve third parties in any way that goes against the standards of applicable anti-corruption laws or the tenets and requirements of this policy.

If it is known (or should have been known) that all or a portion of the money would be used for corrupt purposes, payments to the company's agents or other third parties are forbidden.

Relationships with Other Parties

Only third parties who uphold the highest ethical standards are allowed to do business with SogSoog.

Before beginning a business connection with SogSoog, all third parties must go through a risk assessment and due diligence process.

Periodic KYC (Know Your Customer) processes are required for existing third-party relationships.

Unless third parties have comparable anti-bribery and anti-corruption policies, the company will add a compliance clause in contracts with them requiring them to abide by this policy and any applicable anti-corruption laws.

Relationships with Public Authorities

Anti-bribery laws and elevated corruption threats necessitate extra caution when interacting with public authorities.

Hiring current or former public officials or their families in exchange for taking any action on behalf of SogSoog is forbidden.

In addition to making sure employment conforms with relevant laws, the People & Culture Division must confirm whether applicants are current or former public officials or family members.

Presents and Warmth

Only within the parameters established by local anti-corruption regulations are gifts and hospitality to third parties permitted.

Employees or counterparties cannot request, demand, or solicit gifts, hospitality, or favors from business partners.

To prevent conflicts of interest or the appearance of corruption, gifts and hospitality to or from public officials must be thoroughly examined.

Political Activities, Charity, and Sponsorship

Sponsorship and charitable endeavors must be rational and in SogSoog's best interests.

Such actions must not influence anyone, especially public authorities, or cover up corrupt payments.

SogSoog does not fund political parties or affiliated organizations, engage in political activity, or make political contributions.

Maintaining Records and Internal Control

All transactions will be reflected in SogSoog's timely, fair, and accurate books and records.

Falsifying or misrepresenting records is illegal and regarded as fraud.

Expense claims and fraudulent submissions are prohibited.

Last Words

Any counterparty or employee who knows or suspects a violation of this policy or anti-corruption laws shall notify the Compliance & Risk Department right away, including through SogSoog's Integrity Line.

Following the law and internal procedures is a top priority for SogSoog, which maintains high standards for corporate ethics.

The company has the right to modify this policy at any time to reflect modifications to best practices and applicable laws.

Notice of SogSoog Applicant Privacy

Last update: September 4, 2024

This notice explains how SogSoog ("SogSoog," "we," and "us") handles job applicants' personal information ("you").

What data we gather

  • Details you supply (via our careers page, employment portals, etc.):
  • Full name, age or birthdate, phone number, email address, language, gender, and photo are examples of identifying and contact information.
  • Details about your school and work experience, professional licenses and certificates, city and nation, citizenship, language proficiency, hobbies, and other information are all contained in your CV and cover letter.
  • Results of interviews and tests, jobs you want to be considered for, career objectives, relocation readiness, and other employment preferences are examples of interview process data.
  • Country-specific equal opportunity information: You may submit information regarding gender, age, race/ethnic origin, disability, and veteran status if you apply in a nation that mandates equal employment opportunity reporting. Your application won't be impacted by this data, which is exclusively used for compliance monitoring.
  • References: if you give references, include their name and contact details.
  • Cookies and tracking technologies: We gather data via cookies, pixels, tags, and other tracking technologies if you apply on the SogSoog careers website. View our Cookie Policy, please.
  • Although giving personal information is entirely voluntary, we might not be able to process your application for a position if it contains inaccurate or incomplete information.

Data from further sources:

Open sources and employment websites: we might gather information about you that is accessible to the public and directly related to hiring.

Recruitment agencies: recruitment agencies may provide us resumes, interview transcripts, and referrals.

Referrals and recommendations: Only with your consent may SogSoog staff members suggest you for a job. Additional information you agreed to submit may be obtained from references and previous employers.

Additionally, some information might be gathered during the onboarding and pre-employment background checks. Before such processing takes place, you will be informed.

How your information is used by us

Personal data is used by us for:

Recruitment for a specific role: to review your application, get in touch with you, interview you, assess your training, experience, and abilities, and get in touch with your references (if any).

Inquiry about other roles: to inform you of more SogSoog job openings (you have the option to unsubscribe at any moment).

Enhancing hiring procedures: assessing and enhancing hiring efficacy.

Compliance: to safeguard legal rights or, if mandated by law, to retain a small amount of data after terminating a job opportunity.

We don't utilize personal information to automatically decide whether to hire you.

The following are legal bases for EEA applicants:

actions taken at your request before a possible employment contract is signed.

Legitimate interests include hiring the best applicants, gauging the success of the hiring process, maintaining documentation to safeguard legal rights, and, with permission, keeping data for potential future employment.

Consent: to keep your information on file in order to get in touch with you about other jobs.

adherence to legal requirements.

How we distribute your data

We might disclose personal information to parent, subsidiary, or associate companies within the business group.

With service providers: consultants, hosting companies, recruiting agents, or other partners who handle hiring on our behalf. Contractual obligations require third parties to protect the privacy and security of data.

In relation to a business transfer: a significant corporate transaction may involve the transfer of personal data.

For legal reasons: we might divulge information in order to uphold our legal duties and safeguard rights.

We don't sell or make public any personal information.

Data transfer across borders

We might give your information to members of the SogSoog corporate group or other organizations outside of your home country in order to support worldwide operations. We put safeguards in place, such as European Commission-approved Standard Contractual Clauses, and take reasonable measures to guarantee that recipients abroad handle your data in accordance with this notice.

Please get in touch with us for additional details about protections and cross-border transactions.

Your Options and Rights

You have specific rights to your personal information as an application. Depending on where you live, the extent of these rights may change. A list of widely acknowledged rights is provided below; for information on any restrictions, please refer to your local legislation:

Getting access to and receiving your information: You can get in touch with us to find out if we process your personal data, ask for information about how we do it, including which third parties we share it with, and ask for a copy of your data in a machine-readable, structured format if it was processed automatically.

Changing your information: You have the right to ask that any outdated, erroneous, or incomplete personal information be corrected.

Withdrawing consent, objecting to processing, and requesting the erasure of your personal data are all possible at any moment. You have the right to seek anonymization, blockage, or deletion of superfluous or excessive data if it is not processed in accordance with existing law. Requests will be met unless retention is needed or permitted by law (see section How we store your information).

Limitations: If you dispute the accuracy of your data or believe that processing is illegal, you may ask us to restrict how we use it. Processing can only go on as long as it's required or allowed by law.

Right to make a complaint with the supervisory authority: You have the option to file a complaint with a local data protection authority, such as the ANPD in Brazil or the INAI in Mexico, depending on your jurisdiction.

Right to compensation: Should SogSoog violate any relevant data protection laws, you may be entitled to damages.

Please use the information below to contact us with any queries or to exercise any of these rights.

How We Keep Your Data

We only save your personal information for as long as is required to accomplish the following goals:

Recruitment: the process of being considered for a job.

Up to three years following the previous communication or consent, get in touch with additional positions.

Compliance: for as long as required by the relevant legislation; otherwise, usually for three years.

You can ask to be deleted at any time. We shall comply unless legally obligated to retain data or if there is a genuine interest justifying retention.

How We Safeguard Your Data

We take appropriate organizational, legal, and technical precautions to guard against unauthorized access, disclosure, modification, and destruction of your personal information. Data about applicants is safely maintained with restricted access.

Although complete security cannot be guaranteed, security measures are routinely reviewed and upgraded. If a security issue occurs that affects your data, we will notify you as required by law.

Modifications

This notification may be updated to reflect modifications to legislation or procedures. The "Last Updated" date will be used to signify updates, which will be posted on the careers website.

Make contact

For inquiries or to exercise your rights as a data subject, get in touch with:

sog@sogsoog.app is the email.

Requests will be forwarded to the relevant staff and firm. Identity verification could be necessary. If an authorized representative applies on your behalf, their rights will also be validated.

SogSoog is a conglomerate of businesses spread across several nations. The organization to which you apply is the data controller. Refer to your country's SogSoog Privacy Policy for more information.

Compliance Clause

Revised November 28, 2025

Meanings and terminology

Any individual or group whose interests are helped by charitable or other non-commercial initiatives is considered a beneficiary.

Each business that is a part of the SogSoog group of companies is an independent legal entity.

Any individual or organization with which the SogSoog group of businesses has a contract or plans to enter into one is referred to as a counterparty.

The SogSoog group of enterprises and any natural or legal person with whom the group has entered into or plans to enter into an agreement are both considered parties.

Assurances and declarations

The parties agree that, in making these representations and warranties, and for the duration of any business relationship between them, they have complied with and will continue to comply with all applicable laws pertaining to anti-money laundering, anti-corruption, and anti-bribery; countering illegal trade and terrorist financing; prohibiting the use of child or forced labor; ensuring the proper and lawful use of confidential (including inside) information; and refraining from any actions that could violate these laws, such as facilitating, encouraging, or inducing others to engage in so.

The parties affirm and represent that none of the parties, nor any person who owns or controls a Party, is included on any sanctions list that has been approved by international organizations, unions of states, or other countries and that prohibits or otherwise restricts a Party from fulfilling its obligations under this Agreement. This list includes, but is not limited to, the list of citizens of special US categories and blocked persons.

Furthermore, the Parties affirm and represent that none of their acts in implementing this Agreement are intended to infringe any restrictions imposed by other countries, international organizations, or unions of states, including trade embargoes and international sanctions regimes.

The Parties agree that neither the Parties nor their employees, agents, or affiliates (taking into account each Party's reasonable ability to control how these duties are distributed to these individuals) engage in bribery or commercial bribery in the course of performing their duties to one another. They also agree not to pay, offer to pay, or authorize the payment of any monetary funds or values, directly or indirectly, to any individual in order to influence that person's actions or decisions in order to obtain any unlawful advantages or to accomplish other unlawful goals.

The parties affirm their commitment to following the company's supplier code of conduct by approving this document.

If any of the Parties learn of possible or existing violations in the areas of preventing and combating corruption, money laundering, sanctions violations, export restrictions, illegal trade, and of the requirements for the protection of confidential (including insider) information, the Counterparty promptly notifies the Company by emailing the Compliance Integrity Line at sog@sogsoog.app .

If one of the Parties breaches the representations made in this section, the other Party may unilaterally terminate all agreements that are still in force and demand reimbursement from the other Party for all costs incurred. The opposite party is not compensated for any losses incurred by the party who requests that the agreement be ended under this article.

This clause is applicable only to non-commercial transactions.

The recipient affirms and agrees that there is no possibility of being recognized as a foreign agent and that they are not one. Additionally, they ensure that the final beneficiaries of charitable aid will not be commercial entities, government agencies, their representatives, third parties, or affiliated individuals; political, religious, or extremist organizations (terrorism); organizations that promote the use (distribution) of alcohol, tobacco products, narcotics, or psychotropic substances; organizations that harm the honor, dignity, or business reputation of any third parties; individuals on any blocked lists, including those involved in terrorist activities; or individuals subject to sanctions restrictionss.

Terms of Use in General

Last modified: November 28, 2025

Greetings from SogSoog!

Your use of SogSoog mobile applications, websites, products, content, features, and platform (collectively, the "Platform") is governed by these Terms of Use ("Terms").

The platform consists of:

Passengers' SogSoog app

The SogSoogDrive driver app

You and we enter into a contract when you use the Platform in any way or acknowledge your acceptance of these Terms. Where you are based determines which company you enter into a contract with. You engage into a deal with Webdesk LLC in Morocco ("SogSoog", "we", "us", "our").

A certain SogSoog category may have additional terms, such as SogSoog.Courier or SogSoog.Intercity. The Privacy Policy outlines our privacy practices.

1. Drivers' independence. Options for Travelers

Our business plan

Our platform connects independent third-party courier or transportation service providers (referred to as "Drivers") with their customers (referred to as "Passengers"). Passengers offer their pricing for the driver's services when they make a ride request. After seeing the request, the drivers have the option to accept the price that has been offered or submit a counteroffer.

From the list of drivers who expressed interest in accepting the request, the passenger is free to select the driver. When the passenger confirms the ride, the driver and the passenger enter into a separate agreement.

Through the platform, the passenger and driver must exchange the agreed-upon price. All of the fees, tolls, levies, taxes, and other charges related to the ride are included in this negotiated price. The settlement between the driver and the passenger is unaffected by SogSoog.

Status of SogSoog

SogSoog is a technology company that doesn't offer courier, logistics, transportation, or any other associated services. Independent drivers use our platform to deliver these services. The choice to provide or accept the Services is entirely up to the individual user, who does so at their own risk and discretion. SogSoog does not oversee or manage drivers in general or when they provide services. Any feature, procedure, or effort we make to improve your experience on our platform does not imply that we have an agency or employment relationship with any user.

Any agreements Passengers may have with Drivers about the Services are not superseded by these Terms or affected in any other way.

Payments and Fees

Drivers may be required to pay a license fee to SogSoog in order to use the platform. The licensing fee amount is subject to change at any time. You will be considered to have accepted the new fees if you keep using the Platform.

Each fulfilled order incurs a license fee. You can view the current licensing fee amount in your personal account, which also records payments.

When the car gets at point A or you call the passenger before hitting the "I have arrived" button, a license fee for a completed order is assessed. If the passenger does not show up or cancels the order, the money is returned to your account. In this instance, you ought to select "The passenger didn't come out." In certain situations, it could take up to 30 days for SogSoog to review and cancel the order before issuing a refund.

After writing to us about removing the SogSoog App and terminating the terms, if there are any unused monies in your account, send us a scan of a written request to return the unused funds via our support website, together with the bank account information needed to get the money back.

Cash refunds are not offered by SogSoog. After your written request for a refund of unused monies is received, the reimbursement will be issued within ten business days.

SogSoog has the right to deduct any unused monies from your account if we haven't received a written request to return them within three years.

The driver has two calendar days to pay back the entire loan if their SogSoogDrive account balance drops to zero. Until the debt is paid in full, the driver's access to the SogSoogDrive app will be restricted; they won't be able to see or negotiate with passengers' ride requests during this time.

By using the Platform, drivers are in charge of collecting and paying any necessary taxes related to the services. SogSoog will not be held responsible for any transactions involving drivers and passengers in where there has been tax-related misbehavior.

Promotions, discounts, loyalty programs, and referral schemes may be made accessible by SogSoog in its sole discretion ("Offers"). These offers, which are made in bonuses, may have an impact on or be applied to service fees or ride costs, lowering such sums.

Bonuses can only be used within the SogSoog app; they cannot be transferred or exchanged for cash. On drivers' orders, bonuses can be utilized to cover the license fee.

Additional details about Offers may be given inside the app or through other channels of communication specified in these Terms. Additionally, if SogSoog finds that bonuses or other advantages received through offers were redeemed incorrectly, fraudulently, illegally, or in violation of the promotion or these Terms, it retains the right to withhold or deduct them. Any Offer may be discontinued, modified, canceled, or terminated by SogSoog at any time and at its sole discretion without providing the user with prior notice.

2. The creation of your SogSoog account

You must register for an account with us in order to use the Platform's features. You must be at least 18 years old, or the legal majority age in your nation, and be able to use the Platform and enter into a contract with us in order to register. You are required to enter current and accurate personal information while creating an account.

When you open your account, we will ask for information to verify your identity in order to avoid fraud, protect your security, and adhere to anti-money-laundering and sanctions laws (where applicable). Additionally, we might occasionally ask you to update and confirm your information.

Depending on whether you use the Platform as a driver or a passenger, we provide a variety of account kinds. You must pass the verification process and give us more details in order to create a Driver account.

You accept the SogSoog Terms applicable in that country if you use the Platform there.

Keeping your account up to date

If your information changes, you have to update it right away. Please let us know as soon as possible if your mobile number changes. Your mobile operator might give your number to someone else who might be able to access your account if you stop using it.

You can't let other people use your account. You need to keep your device and login credentials secure. Every action that takes place under your account is your responsibility. Please get in touch with our support staff right once if you believe that someone else has access to your account or knows your password.

Termination of account

Your account can be deleted at any time. You can contact user support or do it through the app's settings. In certain situations, we might not be able to close your account or might keep some information for valid reasons, like preventing fraud and protecting our users, meeting legal requirements, or handling any pending claims or disputes. To learn how we handle your information once your account is terminated, please consult our Privacy Policy.

Accounts that have not been used for more than three years may be removed. As stated in the section "SogSoog's rights," we have the authority to suspend or cancel access to your account.

3. Your security

Our top goal is the wellbeing and security of SogSoog users. We take appropriate precautions to ensure that our users are in a safe and secure environment on the Platform. For instance, before permitting drivers to offer their services, we examine all of their documentation. Furthermore, we might perform spot checks to confirm that the driver who registered the account is the one using it and that the driver is driving the car linked to this driver's account. We might ask passengers to provide a government-issued ID number to prove their identity or to pass a liveness check.

We recognize the limitations of an online platform's capacity to promote offline safety, even with our best efforts. The quality and safety of the transportation that results from the Services are beyond our control.

We cannot ensure that every driver or passenger is who they say they are. To ensure that the driver or passenger you see on the platform is the same person you see in person, please check their pictures. However, if you see that the driver that came to you is not the same as the driver on the SogSoog app, please report this to SogSoog, and we will look into it and hold the driver accountable.

When communicating with other people, we strongly advise you to use caution and care. Driver's services are used and rendered at your own risk.

Use the "SOS button" or report any suspected health or safety threats right away to user support.

There are two choices for the SOS button:

They provide you a chance to contact your nation's police.

A regular dial bar with an automatically generated police number will appear when you click the "Call the police" button.

allow you to provide a number from your contacts with the details of your ride.

The recipient's selection screen opens when you click the "Send ride information" button, and the ride details are sent to the number you provided.

We make every effort to keep our software secure and user-friendly. As a result, we are continuously enhancing and changing our application's functionality as well as user verification procedures.

4. Driver's Responsibilities

In your capacity as a driver, you attest, guarantee, and consent to:

You are medically qualified to provide the services, you have a valid driver's license, and you have all the necessary permissions and authorizations to do so; you own the vehicle you use to deliver the services, or you have the legal right to drive it; it is in good operating order and complies with safety regulations; you will only deliver the services in the vehicle that has been reported to SogSoog; you will not allow anyone to ride with you while you deliver the services; You will not engage in unsafe or unlawful behavior, provide the services while intoxicated or fatigued, or demand payment in excess of the amount agreed upon through the Platform; you will compute, charge, and remit all applicable taxes; you will not discriminate against passengers; You promise to abide by our reasonable requests for information about the Services and your use of the Platform; to refrain from using information obtained through the Platform for purposes unrelated to rendering Driver's services; to abide by applicable laws pertaining to sanctions, anti-money laundering, anti-corruption, anti-bribery, combating illegal trade and terrorist financing, and outlawing child labor or forced labor; and to follow SogSoog policies that are relevant in your nation.

5. Communications between Passengers and Drivers

You ought to show consideration for other SogSoog users. Interactions with other users are limited to those pertaining to the Services. You are not allowed to divulge pointless contact details. Unless it's to return a misplaced item, communication should stop when the service is finished. Any additional correspondence could be interpreted as harassment, which could result in your account being suspended or terminated.

Depending on your location, we allow users to interact on the platform through in-app calls, in-app chat, or comments. In order to assess if you are adhering to these terms, we have the right to keep an eye on and record your conversations with other users.

If this feature is accessible, you can reach the other user by using the mobile number that is displayed in the app's UI. There may be fees associated with mobile carriers.

6. Communications by SogSoog

We might send you marketing materials, updates on SogSoog and the Platform, operational notifications regarding your account or services you've rendered, and requests for feedback. We might get in touch with you by phone, SMS, email, or push alert. We will follow local regulations and provide an opt-out option for messages that need your approval.

7. The Platform's limitations

The Platform cannot be used for:

Doing anything illegal; breaking these Terms or SogSoog Policies; using the Platform for any purpose not permitted by these Terms; selling or transferring your account or login information; impersonating someone else or using another user's account; encouraging others to engage in risky or unlawful activities; stalking, threatening, or harassing others; uploading content that is inaccurate, inappropriate, unlawful, or infringing upon someone else's rights; undermining Platform operations, attempting unauthorized access, or interfering with systems; removing any data or content from the Platform; or subjecting SogSoog to liability or transportation-carrier regulations.

Preventing fraud

Any action intended to go around platform features or fees is forbidden for users, including:

Manipulation includes entering false information, fabricating accounts, altering location, and abusing or hacking the platform.

Unauthorized apps: those that alter platform behavior with the use of scripts, bots, or outside tools.

Collusion: working together to circumvent regulations, fictitiously revoke orders, or give misleading information.

Depending on the seriousness of the violation, anti-fraud regulations may result in temporary or permanent bans or other sanctions.

For every executed order that was not paid for because of fraud or other infractions, SogSoog retains the right to impose a license fee.

All users are guaranteed integrity, fairness, and transparency as a result.

The rights of SogSoog — Revised on November 28, 2025

Any alleged violation of these terms may be looked into by us. Depending on how serious the suspected violation is, we are permitted to suspend your access to any or all of the Platform's functionalities.

We may then decide to limit your access to the Platform's features or suspend or cancel your account, either temporarily or permanently, if:

If we conclude that you are in material or persistent violation of these Terms or other SogSoog rules and policies, acting in a reasonable and objective manner;

We have concrete evidence that you are about to commit a major violation of these terms;

It is our legal obligation to do so;

It is logically necessary to address a significant technological, security, or safety concern.

We have the right to suspend or cancel any accounts that we have previously closed due to violations of these terms, even if you use our platform again (for instance, by creating a new account).

You can file an appeal at https://sogsoog.com/contacts/support if you believe we erred in suspending or deleting your account.

9.Your material

The data, documents, and photos (collectively, "Content") that you post on the Platform are your responsibility. You have to be sure your content doesn't infringe on anyone's rights or the law. We do not promise to examine user content, nor do we take any liability for it. If we have good reason to believe that any content violates these terms or endangers SogSoog, our users, or other third parties, we may remove it or restrict access to it.

Your content is not our property. In order to operate, develop, and provide the Platform, SogSoog is granted a perpetual, irrevocable, worldwide, royalty-free, and non-exclusive license to use your Content, including to perform, adapt, or create derivative works, reproduce, and communicate your Content to the public.

10. Property Rights

The Platform includes content that is owned or licensed by SogSoog and is protected by copyright, trademark, patent, trade secret, and other procedures. This content includes design, photos, audio, texts, databases, computer codes, registered and unregistered trademarks, and other similar items. All rights, title, and interest in and to the Platform (software and/or the app and by extension, the service and any suggestions, ideas, enhancement requests, feedback, recommendations, or other information provided by you or any other party relating to the Platform) belong to SogSoog and its licensee, where applicable. This includes all related intellectual property rights.

A limited, non-exclusive, non-transferable, non-assignable, and revocable license is granted by SogSoog to you for the following purposes: (a) accessing and using the Platform on your own device solely for Platform purposes; and (b) viewing and using any Content or materials made available through the Platform, in each case solely for your own non-commercial use.

SogSoog and/or SogSoog's licensee reserve all rights not specifically granted to you hereunder.

It is prohibited for you and any other party to: (a) alter, duplicate, or produce derivative works based on the Platform; (b) decompile, disassemble, reverse engineer, or otherwise try to find or alter the Platform's source code in order to create a competing product or service; (c) frame, link to, or mirror any portion of the Platform on any other server or wireless or internet-based device; (d) post, distribute, or reproduce in any manner any copyrighted material, trademarks, or other proprietary information without SogSoog's prior consent.

11. Liability

You agree to defend, indemnify, and hold SogSoog, Webdesk LLC, its affiliates, subsidiaries, and their officers, directors, employees, and agents harmless from any and all claims, demands, losses, liabilities, and expenses (including reasonable attorneys' fees) resulting from or related to: (a) your use of the Platform or the Services; (b) your violation of any of these Terms, any applicable law or regulation, or the rights of any third party (collectively, "Losses").

12. Accountability

The liability of SogSoog

All conditions, representations, and warranties, whether express, implied, statutory, or otherwise, including, but not limited to, any implied warranty of merchantability, fitness for a particular purpose, or non-infringement of third-party rights, are hereby excluded and disclaimed to the greatest and maximum extent, without limiting the application of any laws and regulations.

To the fullest extent allowed by law, SogSoog will never be held accountable to you or anyone else for any kind of damages or losses, whether they are the result of a contract, tort (including negligence), or other circumstances related to the Platform, including but not limited to the use or inability to use it, any reliance you may have placed on the existence, completeness, or accuracy of any advertising, or any relationship or transaction between you and any Driver, even if SogSoog has been informed in advance of the possibility of such damages.

Services From Third Parties

SogSoog has no employment, partnership, joint venture, or agency relationship with any of our users. To the greatest degree allowed by law, SogSoog disclaims any liability for the actions or inactions of any driver, passenger, or service provider. SogSoog will not participate in disagreements or discussions between platform users. In your interactions with other Platform users, you specifically release and waive SogSoog from any liabilities, claims, causes of action, and damages.

Some Third-Party Services or Content can only be accessed by leaving the Platform, while other Third-Party Services are accessible within the Platform. You will be bound by the terms and conditions and privacy policy of that website, destination, or independent service provider—which differ from SogSoog—once you click on a link to access these types of services. You won't be informed by SogSoog that you are bound by the terms and conditions (including privacy policies) of another website or location. Since third-party links and advertisements are not a part of the Platform and are not under SogSoog's control, you use them at your own risk. SogSoog will never be held accountable for any goods or services provided by these third-party vendors.

Within the app's interface, SogSoog offers advertising space. Third-party marketers provide the advertisements. The content of these ads is not reviewed, approved, or endorsed by SogSoog, which also disclaims any liability for their availability, quality, safety, or the results of using them.

13. Handling disagreements

regulating arbitration and the law. The Moroccan legal system governs these terms.

We shall initially attempt to settle any disagreements peacefully.

One arbitrator chosen in compliance with the Vienna International Arbitral Centre (VIAC) of the Austrian Federal Economic Chamber's Rules of Arbitration (Vienna Rules) will ultimately decide any disputes or claims arising out of or related to these Terms, including disputes pertaining to their validity, breach, termination, or nullity.

14. Modifications to the Platform or these Terms

We reserve the right to sometimes modify the Platform or these Terms. We shall publish the most recent version of the Terms on our website and app as soon as they are updated. Additionally, we will notify you in a fair manner of any major changes that will affect you.

You must accept the modifications by continuing to use our platform if you want to continue using it after we make changes to the Terms or the Platform. You will have to discontinue using the Platform if you disagree with these changes.

You acknowledge that any amendment of these Terms does not confer a fresh opportunity to opt out of arbitration (if applicable), unless there are significant changes made to the arbitration provisions.

15. In general

We pledge to give you the Platform with appropriate competence and consideration. However, please take note that we offer the Platform "as available" or "as is." It indicates that we do not guarantee, guarantee, or make any representations on the Platform's correctness, completeness, timeliness, quality, suitability, availability, security, or dependability.

Please make sure your device is compatible and update the platform to the most recent version of the app. We recommend that you utilize the Platform with a data plan that has very high or unlimited data use restrictions.

Links to third-party websites, ads, services, deals, or other events or activities that are not offered, owned, or controlled by SogSoog may be found on the Platform. You utilize them at your own peril.

Any statutory rights that you cannot agree to change or give up in a contract are unaffected by these terms. The laws that are applicable to you will always provide you with complete protection.

16. Reaching out to SogSoog

Our contact information is available at https://sogsoog.com/contacts/support.