Code of Conduct for SogSoog Riding App

by Webdesk LLC

1. Introduction

2. Applicability

3. Core Principles

Respect and dignity:

• Treat others with respect, courtesy, and professionalism.

Safety First:

• Prioritize safety for yourself and others.

Integrity and honesty:

• Act with integrity and provide accurate information.

Compliance with Laws:

• Follow all relevant local, state, and national laws.

4. Rider Responsibilities

Accurate Information:

• Provide accurate personal and payment details.

Timely Cancellations:

• Cancel bookings in a timely manner when plans change.

Respect for drivers:

• Be courteous, avoid disruptive behavior, and follow the driver’s instructions for safety.
• Vehicle Care: Avoid causing damage or leaving trash in the vehicle.

5. Driver Responsibilities

 Professional Conduct:

• Maintain a professional attitude and appearance.

Vehicle Maintenance:

• Ensure the vehicle is clean, well-maintained, and safe.

Safety Compliance:

• Follow traffic laws and drive safely.

Accurate Trip Reporting:

• Record trips accurately and fairly.

6. Prohibited Conduct

Discrimination and harassment:

• Any form of discrimination, harassment, or hate speech is prohibited.

Violence and threats:

• Acts of violence, threats, or intimidation are unacceptable.

Illegal Activities:

• Engaging in illegal activities, including drug use or possession, is forbidden.

Fraud and Misrepresentation:

• Providing false information or committing fraud is strictly prohibited.

7. Privacy and Data Security

 Data Protection:

• Respect the privacy of others and protect sensitive information.

Confidentiality:

• Do not share confidential user information without consent.

8. Reporting Misconduct

• Users are encouraged to report violations through the in-app support system or by contacting customer service directly.
• Reports will be investigated promptly and confidentially.

9. Consequences for Violations

Warnings and Suspensions:

• Minor infractions may result in warnings or temporary suspensions.

Account Termination:

• Serious or repeated violations may lead to permanent account deactivation.

Legal Action:

• Severe violations may be reported to legal authorities where applicable.

10. Updates to the Code of Conduct

• SogSoog reserves the right to update this Code of Conduct periodically. Users will be notified of significant changes.

11. Agreement