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COVID-19 Guidance for Rideshare

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COVID-19 Guidance for Rideshare—SogSoog Riding App by Webdesk LLC

 

1. Introduction

SogSoog is committed to ensuring the health and safety of its users, drivers, and the broader community. This COVID-19 guidance outlines measures to reduce the risk of virus transmission while using our rideshare services.
 

2. Responsibilities of Riders

  • Mask Requirement: Riders must wear face masks covering the nose and mouth throughout the ride.
  • Health Check: Riders should cancel rides if experiencing COVID-19 symptoms such as fever, cough, or difficulty breathing.
  • Hygiene Practices: Use hand sanitizer before and after rides. Avoid touching surfaces unnecessarily.
  • Social Distancing: Sit in the back seat to maintain distance from the driver.
  • Contactless Payments: Use in-app payment options to minimize contact.
 

3. Responsibilities of Drivers

  • Health Monitoring: Drivers must not accept rides if showing COVID-19 symptoms.
  • Sanitization: Regularly disinfect high-touch surfaces like door handles, seat belts, and payment devices.
  • Mask Requirement: Drivers must wear face masks at all times while providing rides.
  • Vehicle Ventilation: Keep windows open when possible to improve airflow.
 

4. Safety Measures Enforced by SogSoog

  • Health Declarations: Drivers must complete regular health declarations to confirm they are symptom-free.
  • PPE Distribution: We provide masks and sanitizers to active drivers.
  • In-App Notifications: Riders and drivers receive regular COVID-19 safety updates and reminders.
  • Ride Limits: We limit the number of passengers per ride to comply with local safety regulations.
 

5. Reporting and Support

  • Exposure Reporting: Riders and drivers must report confirmed COVID-19 cases after using SogSoog services.
  • Support Team Assistance: Our customer support team is available 24/7 for COVID-19-related inquiries and assistance.
 

6. Local Regulations Compliance

We follow all government and health authority guidelines in the areas where we operate. Local rules may supersede this guidance when stricter safety measures are mandated.
 

7. Updates and Revisions

Given the evolving nature of the COVID-19 pandemic, this guidance may be updated periodically. Users will be notified of significant changes through in-app messages and email updates.
 

8. Disclaimer

While SogSoog strives to implement the highest safety standards, the risk of COVID-19 transmission cannot be entirely eliminated. Use our services at your discretion, following health guidelines.
 
By adhering to these COVID-19 safety measures, we can work together to maintain a safer environment for everyone using the SogSoog Riding App.