Terms of Use

Last updated: November 28, 2025.

Your use of SogSoog mobile applications, websites, products, content, features, and platform (collectively, the "Platform") is governed by these Terms of Use ("Terms"). The Platform includes the SogSoog passenger app and the SogSoogDrive driver app. By accessing or using the Platform, or by confirming acceptance of these Terms, you enter into a legally binding agreement with the company responsible for your region. If you are located in Morocco, your contract is with Webdesk LLC ("SogSoog", "we", "us", "our"). Some SogSoog categories may have additional terms (for example, SogSoog.Courier or SogSoog.Intercity). Our Privacy Policy explains how we collect and use personal data.

1. Drivers are independent. Passenger choice. How the Platform works

SogSoog connects independent third-party courier or transportation service providers ("Drivers") with their customers ("Passengers"). Passengers can propose a price when requesting a ride or delivery. Drivers may accept the proposed price or send a counteroffer. Passengers may choose a Driver from those who show interest. When a Passenger confirms a request and a Driver accepts, the Passenger and Driver enter into a separate agreement for that service. The agreed price is paid between Passenger and Driver and generally includes applicable fees, tolls, levies, and taxes related to the ride or delivery. SogSoog is not a party to the separate agreement between Passenger and Driver.

SogSoog is a technology platform. SogSoog does not provide courier, logistics, transportation, or similar services. Drivers provide services independently using the Platform. SogSoog does not employ, manage, supervise, or control Drivers, including how they perform services. Any features we offer to improve safety or user experience do not create an employment, agency, partnership, or joint venture relationship between SogSoog and any user. These Terms do not replace any separate agreement that may exist between Passenger and Driver about a specific service.

2. Fees, wallet, and payments

Drivers may be required to pay a licensing fee to use the Platform. The current licensing fee and related information are shown inside the Driver account. We may change licensing fees from time to time. If you continue using the Platform after the change becomes effective, you are considered to have accepted the updated fees.

A licensing fee may be charged per completed order as defined in the app. If an order is canceled under eligible conditions, the amount may be returned to your account according to the rules shown in the app. In some cases, review and reversal may take up to 30 days.

SogSoog does not provide cash refunds. If you request a refund of unused funds after stopping use of the Platform, you must submit a written request through our support website and include the necessary bank details for a transfer. After we receive a valid request, refunds are processed within ten business days. If we do not receive a written refund request within three years, SogSoog may deduct unused funds as permitted by law.

If a Driver’s SogSoogDrive balance becomes negative or indicates an outstanding amount owed, the Driver must restore the balance within two calendar days. Until the outstanding amount is settled, the Driver’s access to certain Platform features may be restricted.

Drivers are responsible for calculating, collecting, and paying any taxes or government charges applicable to their services. SogSoog is not responsible for a Driver’s tax obligations or any tax-related misconduct by users.

SogSoog may offer promotions, discounts, loyalty programs, and referral programs ("Offers"). Offers may be changed, suspended, or ended at any time. Bonuses and promotional credits may only be used within the Platform, are not transferable, and cannot be exchanged for cash. If SogSoog determines that an Offer was used incorrectly, fraudulently, illegally, or in violation of these Terms or the Offer rules, SogSoog may withhold or deduct the related benefits.

3. Creating and using your SogSoog account

To use most Platform features, you must register for an account. You must be at least 18 years old (or the age of legal majority where you live) and able to enter into a contract. You must provide accurate and up-to-date information. We may request verification information to prevent fraud, protect users, and comply with applicable laws. We may also ask you to confirm or update your information from time to time.

Different account types exist for Passengers and Drivers. Driver accounts require additional verification and documentation before activation.

You must keep your device, verification methods, and login credentials secure. You may not allow anyone else to use your account. You are responsible for all activity that occurs under your account. If you believe your account has been compromised, contact support immediately.

You may request account deletion through the app settings or by contacting support. In some situations, we may need to keep certain information for legitimate reasons such as fraud prevention, legal compliance, safety, or dispute resolution, as described in our Privacy Policy. Accounts inactive for more than three years may be removed.

4. Safety and security

User safety is important to SogSoog. We may review Driver documents before allowing Driver access. We may perform checks to confirm that the account holder is the person using the account and that the vehicle matches the registered information. We may request identity verification for Passengers where permitted by law.

Even with these measures, SogSoog cannot guarantee offline safety or the quality of services performed by independent users. You should use caution when interacting with others. Verify profile details and report concerns immediately through support.

If the Platform includes an SOS feature, it may allow you to contact local emergency services or share ride details with a trusted contact, depending on your device and location. Always contact local emergency services directly if you are in immediate danger.

5. Driver responsibilities

If you use the Platform as a Driver, you represent and agree that you are medically fit to drive, hold valid licenses, permits, and authorizations, and have the legal right to use the vehicle you operate. You agree to keep your vehicle in safe working condition and compliant with applicable laws, and to provide services only using the vehicle registered with SogSoog. You agree not to engage in unsafe or illegal behavior, not to provide services while intoxicated or dangerously fatigued, and not to demand payment above the amount agreed through the Platform. You agree to calculate and pay applicable taxes. You agree not to discriminate against Passengers and to follow applicable SogSoog policies, local laws, and compliance requirements including anti-fraud, anti-money-laundering, and anti-corruption rules where applicable. You agree not to use personal data obtained through the Platform for any purpose unrelated to providing services or lawful requirements.

6. Passenger and Driver communications

You must treat other users respectfully. Communications must relate only to the service. Do not share unnecessary contact details. Unless needed to return a lost item or resolve a service issue, communication should end when the service is completed. Harassment may result in suspension or termination.

Depending on your region, communications may include in-app chat, in-app calls, or comments. To protect users and enforce these Terms, SogSoog may monitor and record communications where permitted by law. If your region allows calls using standard mobile numbers, carrier charges may apply.

7. Communications from SogSoog

We may contact you for service and operational reasons such as receipts, trip updates, security alerts, and account messages. We may also send marketing messages where allowed by law. We may contact you via in-app notifications, push notifications, SMS, email, or phone. Where required, we will provide consent controls and opt-out options for marketing messages.

8. Platform restrictions and prohibited behavior

You may not use the Platform to do anything illegal, violate these Terms or SogSoog policies, or use the Platform for purposes not permitted. You may not sell, transfer, or share your account or credentials. You may not impersonate others, stalk, threaten, harass, or abuse users. You may not upload unlawful, misleading, inappropriate, or infringing content. You may not attempt unauthorized access, interfere with Platform systems, scrape the Platform, or bypass fees or security controls. You may not take actions that subject SogSoog to transportation-carrier obligations or liability beyond operating a technology platform.

Fraud prevention is a core requirement. Prohibited conduct includes creating fake accounts, providing false information, manipulating location, abusing promotions, using unauthorized apps, bots, scripts, or tools that alter Platform behavior, or colluding to cancel orders or mislead other users. Violations may result in temporary or permanent bans and other actions. SogSoog may apply licensing fees or recover losses for executed orders affected by fraud or violations, as permitted by law.

9. SogSoog rights, enforcement, and appeals

We may investigate suspected violations. Depending on severity, we may restrict access to features or suspend or terminate accounts temporarily or permanently if we reasonably determine that you materially or repeatedly violated these Terms or policies, if we have evidence of an imminent serious violation, if required by law, or if necessary to address significant security, safety, or technical risks.

We may also prevent re-registration by users whose accounts were terminated for violations, including when they attempt to create new accounts.

If you believe we made an error, you may appeal by contacting support at https://sogsoog.com/contact

10. Your content

You are responsible for data, documents, photos, and other content you post on the Platform ("Content"). You must ensure your Content does not violate laws or third-party rights. We may remove or restrict Content if we reasonably believe it violates these Terms, harms users, or creates legal or safety risks.

You retain ownership of your Content. You grant SogSoog a worldwide, royalty-free, non-exclusive license to host, use, reproduce, display, adapt, and create derivative works from your Content solely to operate, provide, improve, and protect the Platform and related services.

11. Intellectual property

The Platform, including software, design, text, graphics, logos, trademarks, databases, and other content, is owned or licensed by SogSoog and protected by intellectual property laws. SogSoog grants you a limited, non-exclusive, non-transferable, non-assignable, revocable license to access and use the Platform on your own device for personal, non-commercial use related to Platform purposes.

You may not copy, modify, distribute, sell, rent, sublicense, reverse engineer, decompile, or attempt to extract source code from the Platform, except where allowed by law. You may not mirror or frame any part of the Platform or use our trademarks without prior written permission.

12. Liability, disclaimers, and indemnity

You agree to defend, indemnify, and hold harmless SogSoog, Webdesk LLC, and their affiliates, officers, directors, employees, and agents from claims, losses, liabilities, damages, and expenses (including reasonable legal fees) arising from your use of the Platform, your services or transactions with other users, your Content, or your violation of these Terms or applicable law.

The Platform is provided "as is" and "as available" to the maximum extent permitted by law. We disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement to the extent permitted by law. To the maximum extent permitted by law, SogSoog is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, personal injury, or property damage arising from your use of the Platform or interactions with other users, even if we were advised of the possibility of such damages.

SogSoog is not responsible for the acts or omissions of Drivers, Passengers, or other third parties. We do not participate in disputes between users. Your use of services provided by independent users is at your own risk.

If the Platform links to third-party websites, services, or content, those third parties have their own terms and privacy policies. SogSoog does not control and is not responsible for third-party services, ads, availability, quality, safety, or outcomes.

13. Dispute resolution and governing law

These Terms are governed by the laws of Morocco, unless mandatory local consumer protections apply to you. We encourage users to contact support first to resolve concerns informally.

Where arbitration is permitted and applicable, disputes may be resolved by a single arbitrator under the Vienna International Arbitral Centre (VIAC) Rules (Vienna Rules). If arbitration is not enforceable for your situation, disputes will be handled by the competent courts as required by applicable law.

14. Changes to the Platform or Terms

We may update the Platform and these Terms from time to time. We will publish the latest version in the app and/or on our website and will notify you of material changes where required by law. By continuing to use the Platform after changes take effect, you accept the updated Terms. If you disagree, you must stop using the Platform.

15. General

We will provide the Platform with reasonable care and skill, but we do not guarantee uninterrupted availability, error-free operation, or that the Platform will meet all needs. You are responsible for maintaining a compatible device and installing updates. Data plan charges may apply.

Nothing in these Terms limits rights that cannot be waived under applicable law. Mandatory consumer protections remain in effect.

16. Contact

Support and contact information are available at https://sogsoog.com/contact 

Compliance Clause

Revised November 28, 2025

Meanings and terminology

Any individual or group whose interests are helped by charitable or other non-commercial initiatives is considered a beneficiary.

Each business that is a part of the SogSoog group of companies is an independent legal entity.

Any individual or organization with which the SogSoog group of businesses has a contract or plans to enter into one is referred to as a counterparty.

The SogSoog group of enterprises and any natural or legal person with whom the group has entered into or plans to enter into an agreement are both considered parties.

Assurances and declarations

The parties agree that, in making these representations and warranties, and for the duration of any business relationship between them, they have complied with and will continue to comply with all applicable laws pertaining to anti-money laundering, anti-corruption, and anti-bribery; countering illegal trade and terrorist financing; prohibiting the use of child or forced labor; ensuring the proper and lawful use of confidential (including inside) information; and refraining from any actions that could violate these laws, such as facilitating, encouraging, or inducing others to engage in so.

The parties affirm and represent that none of the parties, nor any person who owns or controls a Party, is included on any sanctions list that has been approved by international organizations, unions of states, or other countries and that prohibits or otherwise restricts a Party from fulfilling its obligations under this Agreement. This list includes, but is not limited to, the list of citizens of special US categories and blocked persons.

Furthermore, the Parties affirm and represent that none of their acts in implementing this Agreement are intended to infringe any restrictions imposed by other countries, international organizations, or unions of states, including trade embargoes and international sanctions regimes.

The Parties agree that neither the Parties nor their employees, agents, or affiliates (taking into account each Party's reasonable ability to control how these duties are distributed to these individuals) engage in bribery or commercial bribery in the course of performing their duties to one another. They also agree not to pay, offer to pay, or authorize the payment of any monetary funds or values, directly or indirectly, to any individual in order to influence that person's actions or decisions in order to obtain any unlawful advantages or to accomplish other unlawful goals.

The parties affirm their commitment to following the company's supplier code of conduct by approving this document.

If any of the Parties learn of possible or existing violations in the areas of preventing and combating corruption, money laundering, sanctions violations, export restrictions, illegal trade, and of the requirements for the protection of confidential (including insider) information, the Counterparty promptly notifies the Company by emailing the Compliance Integrity Line at sog@sogsoog.app .

If one of the Parties breaches the representations made in this section, the other Party may unilaterally terminate all agreements that are still in force and demand reimbursement from the other Party for all costs incurred. The opposite party is not compensated for any losses incurred by the party who requests that the agreement be ended under this article.

This clause is applicable only to non-commercial transactions.

The recipient affirms and agrees that there is no possibility of being recognized as a foreign agent and that they are not one. Additionally, they ensure that the final beneficiaries of charitable aid will not be commercial entities, government agencies, their representatives, third parties, or affiliated individuals; political, religious, or extremist organizations (terrorism); organizations that promote the use (distribution) of alcohol, tobacco products, narcotics, or psychotropic substances; organizations that harm the honor, dignity, or business reputation of any third parties; individuals on any blocked lists, including those involved in terrorist activities; or individuals subject to sanctions restrictionss.

Notice of Agent Privacy

The personal data of applicants for positions as special branches couriers and drivers acquisition agents ("acquisition agents") at SogSoog ("we" or "us") is covered by this notice. Please be aware that there are two apps: SogSoogDrive for drivers and SogSoog for users. Webdesk LLC is in charge of running the applications.

What data we gather

Details you supply:

Complete name

Contact details, such as phone number and email address

Citizenship and present habitation

Details about your educational background and professional experience

Application data, including the details on your resume and application form

Data from further sources:

Data from job agencies, openly accessible sources, social media platforms, previous employers, and academic organizations

Details from references you listed in your application

How your information is used by us

Your information is used for the following purposes by us:

To take into account your application for available and upcoming positions as acquisition agents

To confirm the details you submitted

To get in touch with you about your application and SogSoog chances

To formally engage with SogSoog in the event that your application is accepted

How we distribute your data

We understand how crucial it is to protect the privacy of your personal data. We might divulge your details:

With service providers who require access to this data in order to perform tasks associated with your SogSoog involvement

With government officials and regulators to carry out our legal duties

We share your information with members of our business group and other organizations outside of your country of residence in order to support our worldwide operations. These organizations are dedicated to protecting your information by putting in place suitable security measures and utilizing and storing data in accordance with applicable privacy regulations. We shall take appropriate action to guarantee that any receiver located abroad manages your personal data in a way that is consistent with our own.

Your rights

You are entitled to:

Access and revise the data you previously submitted.

Retract your application

Contact us with inquiries or grievances.

In some nations, data privacy laws may grant you particular protections. After properly verifying your identification, we will react to your request in accordance with the law.

How your information is stored by us

After the application date, we will keep your information for a year. Additionally, we might keep your data for the following reasons:

For as long as required to fulfill the objectives outlined in this notice

Any later-established compatible and legal reasons

Any further uses that you later agree to

Adhering to legal and regulatory mandates

Make contact

For inquiries, feedback, and requests about this notice, send an email to sog@sogsoog.app

Anti-corruption Policy

Publication date: 28 November 2025

The SogSoog Group's anti-corruption policy consists of guidelines, protocols, and particular measures to stop, identify, and address corrupt activities and violations of anti-corruption laws.

SogSoog Group is dedicated to operating in line with international best practices for corporate governance, anti-corruption laws and regulations, and other relevant anti-corruption and anti-bribery laws in the countries where it conducts business.

The Policy's Objective

This policy's objectives are to:

Set the bar for ethical company operations and put the best corporate governance techniques into action.

Make sure that SogSoog's operations abide by all relevant anti-corruption laws, such as the FCPA in the US, the UK Bribery Act in the UK, and international regulations (including, but not limited to, local laws in regions where the company operates).

Reduce the company's risks and hold its counterparties, partners, and employees accountable for noncompliance with this policy.

Prohibition of Corruption

This policy absolutely forbids corruption, which includes accepting or offering bribes or kickbacks.

SogSoog, its staff, and its partners are not allowed to:

To secure, persuade, or reward an improper benefit or improper execution of a function or activity, one can offer, promise, agree to pay, provide non-cash benefits, or supply any other financial or other advantage to any person, including public authorities.

Use a third party to covertly offer a bribe or kickback.

Provide a kickback or bribe in a form other than cash, such as property, services, or property rights.

Make payments for facilitation, which constitutes bribery as well.

They may request, accept, or receive non-cash incentives or any other financial advantage to persuade or reward themselves or anyone else in a relevant role for improper performance.

SogSoog takes appropriate measures to avoid hiring people who are or have been involved in criminal activity or activities that go against the moral principles set forth for management or executive roles.

Anyone involved, including employees and counterparties, must report any violations they learn about or suspect through SogSoog's Integrity Line to the Compliance & Risk Department.

Conflicts of Interest

Workers and counterparties must carry out their responsibilities at SogSoog in excellent faith, steering clear of circumstances that could result in a conflict of interest between personal and business objectives.

The following values serve as the company's compass:

Any conflict of interest information is kept private.

Every conflict of interest is evaluated separately.

Conflicts of interest must be reported.

Any deliberate hiding of a conflict of interest will be looked into and dealt with.

Payments to Third Parties or Through Intermediaries

It is forbidden for SogSoog, its workers, and its counterparties to use or involve third parties in any way that goes against the standards of applicable anti-corruption laws or the tenets and requirements of this policy.

If it is known (or should have been known) that all or a portion of the money would be used for corrupt purposes, payments to the company's agents or other third parties are forbidden.

Relationships with Other Parties

Only third parties who uphold the highest ethical standards are allowed to do business with SogSoog.

Before beginning a business connection with SogSoog, all third parties must go through a risk assessment and due diligence process.

Periodic KYC (Know Your Customer) processes are required for existing third-party relationships.

Unless third parties have comparable anti-bribery and anti-corruption policies, the company will add a compliance clause in contracts with them requiring them to abide by this policy and any applicable anti-corruption laws.

Relationships with Public Authorities

Anti-bribery laws and elevated corruption threats necessitate extra caution when interacting with public authorities.

Hiring current or former public officials or their families in exchange for taking any action on behalf of SogSoog is forbidden.

In addition to making sure employment conforms with relevant laws, the People & Culture Division must confirm whether applicants are current or former public officials or family members.

Presents and Warmth

Only within the parameters established by local anti-corruption regulations are gifts and hospitality to third parties permitted.

Employees or counterparties cannot request, demand, or solicit gifts, hospitality, or favors from business partners.

To prevent conflicts of interest or the appearance of corruption, gifts and hospitality to or from public officials must be thoroughly examined.

Political Activities, Charity, and Sponsorship

Sponsorship and charitable endeavors must be rational and in SogSoog's best interests.

Such actions must not influence anyone, especially public authorities, or cover up corrupt payments.

SogSoog does not fund political parties or affiliated organizations, engage in political activity, or make political contributions.

Maintaining Records and Internal Control

All transactions will be reflected in SogSoog's timely, fair, and accurate books and records.

Falsifying or misrepresenting records is illegal and regarded as fraud.

Expense claims and fraudulent submissions are prohibited.

Last Words

Any counterparty or employee who knows or suspects a violation of this policy or anti-corruption laws shall notify the Compliance & Risk Department right away, including through SogSoog's Integrity Line.

Following the law and internal procedures is a top priority for SogSoog, which maintains high standards for corporate ethics.

The company has the right to modify this policy at any time to reflect modifications to best practices and applicable laws.

Notice of SogSoog Applicant Privacy

Last update: September 4, 2024

This notice explains how SogSoog ("SogSoog," "we," and "us") handles job applicants' personal information ("you").

What data we gather

• Details you supply (via our careers page, employment portals, etc.):
• Full name, age or birthdate, phone number, email address, language, gender, and photo are examples of identifying and contact information.
• Details about your school and work experience, professional licenses and certificates, city and nation, citizenship, language proficiency, hobbies, and other information are all contained in your CV and cover letter.
• Results of interviews and tests, jobs you want to be considered for, career objectives, relocation readiness, and other employment preferences are examples of interview process data.
• Country-specific equal opportunity information: You may submit information regarding gender, age, race/ethnic origin, disability, and veteran status if you apply in a nation that mandates equal employment opportunity reporting. Your application won't be impacted by this data, which is exclusively used for compliance monitoring.
• References: if you give references, include their name and contact details.
• Cookies and tracking technologies: We gather data via cookies, pixels, tags, and other tracking technologies if you apply on the SogSoog careers website. View our Cookie Policy, please.
• Although giving personal information is entirely voluntary, we might not be able to process your application for a position if it contains inaccurate or incomplete information.

Data from further sources:

Open sources and employment websites: we might gather information about you that is accessible to the public and directly related to hiring.

Recruitment agencies: recruitment agencies may provide us resumes, interview transcripts, and referrals.

Referrals and recommendations: Only with your consent may SogSoog staff members suggest you for a job. Additional information you agreed to submit may be obtained from references and previous employers.

Additionally, some information might be gathered during the onboarding and pre-employment background checks. Before such processing takes place, you will be informed.

How your information is used by us

Personal data is used by us for:

Recruitment for a specific role: to review your application, get in touch with you, interview you, assess your training, experience, and abilities, and get in touch with your references (if any).

Inquiry about other roles: to inform you of more SogSoog job openings (you have the option to unsubscribe at any moment).

Enhancing hiring procedures: assessing and enhancing hiring efficacy.

Compliance: to safeguard legal rights or, if mandated by law, to retain a small amount of data after terminating a job opportunity.

We don't utilize personal information to automatically decide whether to hire you.

The following are legal bases for EEA applicants:

actions taken at your request before a possible employment contract is signed.

Legitimate interests include hiring the best applicants, gauging the success of the hiring process, maintaining documentation to safeguard legal rights, and, with permission, keeping data for potential future employment.

Consent: to keep your information on file in order to get in touch with you about other jobs.

adherence to legal requirements.

How we distribute your data

We might disclose personal information to parent, subsidiary, or associate companies within the business group.

With service providers: consultants, hosting companies, recruiting agents, or other partners who handle hiring on our behalf. Contractual obligations require third parties to protect the privacy and security of data.

In relation to a business transfer: a significant corporate transaction may involve the transfer of personal data.

For legal reasons: we might divulge information in order to uphold our legal duties and safeguard rights.

We don't sell or make public any personal information.

Data transfer across borders

We might give your information to members of the SogSoog corporate group or other organizations outside of your home country in order to support worldwide operations. We put safeguards in place, such as European Commission-approved Standard Contractual Clauses, and take reasonable measures to guarantee that recipients abroad handle your data in accordance with this notice.

Please get in touch with us for additional details about protections and cross-border transactions.

Your Options and Rights

You have specific rights to your personal information as an application. Depending on where you live, the extent of these rights may change. A list of widely acknowledged rights is provided below; for information on any restrictions, please refer to your local legislation:

Getting access to and receiving your information: You can get in touch with us to find out if we process your personal data, ask for information about how we do it, including which third parties we share it with, and ask for a copy of your data in a machine-readable, structured format if it was processed automatically.

Changing your information: You have the right to ask that any outdated, erroneous, or incomplete personal information be corrected.

Withdrawing consent, objecting to processing, and requesting the erasure of your personal data are all possible at any moment. You have the right to seek anonymization, blockage, or deletion of superfluous or excessive data if it is not processed in accordance with existing law. Requests will be met unless retention is needed or permitted by law (see section How we store your information).

Limitations: If you dispute the accuracy of your data or believe that processing is illegal, you may ask us to restrict how we use it. Processing can only go on as long as it's required or allowed by law.

Right to make a complaint with the supervisory authority: You have the option to file a complaint with a local data protection authority, such as the ANPD in Brazil or the INAI in Mexico, depending on your jurisdiction.

Right to compensation: Should SogSoog violate any relevant data protection laws, you may be entitled to damages.

Please use the information below to contact us with any queries or to exercise any of these rights.

How We Keep Your Data

We only save your personal information for as long as is required to accomplish the following goals:

Recruitment: the process of being considered for a job.

Up to three years following the previous communication or consent, get in touch with additional positions.

Compliance: for as long as required by the relevant legislation; otherwise, usually for three years.

You can ask to be deleted at any time. We shall comply unless legally obligated to retain data or if there is a genuine interest justifying retention.

How We Safeguard Your Data

We take appropriate organizational, legal, and technical precautions to guard against unauthorized access, disclosure, modification, and destruction of your personal information. Data about applicants is safely maintained with restricted access.

Although complete security cannot be guaranteed, security measures are routinely reviewed and upgraded. If a security issue occurs that affects your data, we will notify you as required by law.

Modifications

This notification may be updated to reflect modifications to legislation or procedures. The "Last Updated" date will be used to signify updates, which will be posted on the careers website.

Make contact

For inquiries or to exercise your rights as a data subject, get in touch with:

sog@sogsoog.app is the email.

Requests will be forwarded to the relevant staff and firm. Identity verification could be necessary. If an authorized representative applies on your behalf, their rights will also be validated.

SogSoog is a conglomerate of businesses spread across several nations. The organization to which you apply is the data controller. Refer to your country's SogSoog Privacy Policy for more information.

The Cookie Policy of SogSoog

Most recent update: November 10, 2025

Greetings from SogSoog. We are dedicated to being open and honest about the data we gather and utilize about you. This policy outlines the kinds of cookies and related technologies we employ, their functions, and your options with regard to this data.

Every time you visit a website hosted on the www.sogsoog.com domain (collectively, the "Websites" and each a "Website"), this policy is in effect.

The technologies that we employ

Cookies, pixels, and other comparable tracking technologies (collectively referred to as "cookies") are used by us to gather information.

First-party cookies: SogSoog sets them directly.

Cookies from third parties, such our analytics or advertising service providers, are known as third-party cookies.

Cookies are tiny text files that are installed on your device in order to store and retrieve IDs and other data. They automatically gather information about how you use apps and websites, including the pages and advertisements you click on.

Session cookies are only present whilst your browser is open, and they are instantly removed when it closes. They are unable to follow your device around websites.

Persistent cookies: They remain active when you close your browser, but they eventually expire. The website or its service providers can identify your device and the persistent cookies when you visit the website again (or other websites that use the same cookies).

Pixels, also known as beacons or tags, are little picture files that are inserted into emails or webpages to gather data about your visit or open events.

Local storage: Allows third parties or websites to store data locally on your device or browser (e.g., HTML5 local storage, browser cache). It enhances site performance, remembers preferences, and activates features.

Code segments known as Software Development Kits (SDKs) gather information about your network, device, and website interactions. Every gadget has a distinct identification number.

Why cookies are used

Cookies are used by SogSoog for the following reasons:

verifying user identity.

keeping user choices and preferences in mind.

examining patterns and site traffic.

assessing and communicating the success of marketing initiatives.

recognizing the interests and online habits of website visitors.

Our primary cookie types are:

Essential cookies: Needed for the proper functioning of websites (language selection, load balancing, and session management). cannot be turned off.

Cookies for functionality: Note whatever data you input or decisions you make (language preference, login information).

Marketing cookies: Enhance user experience, customize advertisements and content, and monitor campaign effectiveness.

How to handle cookies

Using your web browser, you may control your settings and remove cookies. Usually, you may find instructions in your browser's "Help" or "Preferences" menu.

Through pop-up windows on our websites, you can easily customize your cookie preferences.

Modifications

This policy may be updated from time to time. The "Last Updated" date will be changed when we do. To stay up to date on our cookie policies, we invite you to occasionally check this page.

Make contact

Please contact https://sogsoog.com/contacts/support with any queries, remarks, or requests pertaining to this policy.

SogSoog Ltd., Hawaii Tower, 1st Floor, Office 106, 41 Themistokli Dervi, 1066 Nicosia, Cyprus.

Code of Conduct for Suppliers

Publication date: December 1, 2025

1. Overview

Goal 1.1: We at the SogSoog group of enterprises ("Company" or "SogSoog") are dedicated to provide our clients safe, dependable, and responsible services. We expect our suppliers to maintain the greatest standards of behavior and share our dedication to conducting business with honesty, openness, and equity since we understand how important they are to providing this experience.

1.2. Our industry-specific social, environmental, and ethical obligations are outlined in this Supplier Code of Conduct ("Code"), which acts as a guidance for our suppliers. By abiding by this Code, our suppliers help to build a transparent and sustainable ecosystem, protecting our customers' safety, happiness, and well-being.

1.3. While not all-inclusive, this Code offers a structure that helps our suppliers comprehend our requirements and adjust their procedures accordingly. In order to continuously improve and resolve any issues that may come up, we promote open communication and cooperation with our suppliers.

1.4. We want to establish partnerships with our suppliers that benefit both parties. We are convinced that these kinds of partnerships will benefit both sides in every aspect of our business, encouraging equitable and open pricing for the products and services we purchase. We can build a strong and mutually profitable cooperation by adhering to this Code, opening the door for an ethical and sustainable future in our sector.

1.5. Scope : This Code covers all of SogSoog's contractors, subcontractors, agents, representatives, and next-tier suppliers (collectively, "Suppliers") who provide materials, goods, or services.

1.6. Supplier Declaration: SogSoog partners with suppliers who pledge to always behave honorably and with integrity. Additionally, suppliers commit to following this Code's rules and disseminating it as needed. They pledge to offer the support that is required during external audits or inspections and to produce documentation of the relevant accreditations and certificates. Suppliers understand and agree that, as detailed below, we may be forced to end our collaboration if they disregard these rules.

We urge suppliers to adhere to the tenets of global declarations, agreements, guidelines, and standards, including:

Universal Declaration of Human Rights, United Nations

The United Nations Global Compact

The SA 8000 Standard

International Labor Organization

EcoVadis Certification and Evaluation

The ISO 20400 standard

2. Adhere to ESG standards, laws, and regulations.

2.1. As a responsible business, we anticipate that our global suppliers will be just as dedicated to supporting our internal policies and processes, our code of conduct, and the laws, rules, and regulations of the nations in which we do business.

2.2. Our vendors need to:

Respect this Supplier Code of Conduct, which lays out the standards and prerequisites for moral business conduct. This entails upholding the values expressed in this Code and exhibiting a dedication to sustainable and ethical business practices.

Adhere to all applicable laws, rules, and environmental, social, and governance ("ESG") requirements while operating within the bounds of the law. Anti-corruption and anti-bribery laws, anti-money laundering laws, anti-terrorism funding laws, antitrust and competition laws, sanctions and trade compliance rules, and anti-boycott compliance laws are all examples of this.

Accomplish reporting requirements and obtain and keep all required licenses, registrations, certifications, and accreditations.

refrain from bribes, kickbacks, and other corrupt practices and carry out their commercial dealings in an honest, fair, and ethical manner. See our Anti-Corruption Policy for further details.

The requirements of local laws and the Company's current policies and practices are not superseded by the provisions of this Code. The more stringent standards of this Code will take precedence over applicable laws in the event of a disagreement. We want to do business with suppliers that are committed to upholding the standards set forth in this code and who share our values.

3. Human Rights and Labor

3.1. We anticipate that our international suppliers will share our commitment to diversity, anti-harassment, and nondiscrimination. Our goal is to establish a welcoming atmosphere where everyone's rights—including labor rights—are respected.

3.2. Our vendors need to:

firmly oppose any kind of harassment or discrimination on the basis of any protected characteristic, including age, disability, sexual orientation, marital status, sex (including pregnancy and related conditions), gender (including gender identity and expression), race, color, religion, national or ethnic origin, ancestry, sexual orientation, sexual orientation, genetic information, or any other protected characteristic. This involves encouraging a workforce that is inclusive and varied and making sure that everyone has equal chances.

Make certain that all employees are of legal age, hired willingly, and not under any kind of duress.

Respect employees' freedom to organize, form or join unions, and participate in collective bargaining. This entails respecting these rights and fostering an atmosphere that promotes candid communication and productive interaction between employees and management.

Pay employees a fair wage that is competitive and appropriate for their position. Along with meeting or above the legal minimum criteria, these earnings must also, when available, include overtime pay.

Avoid any actions that infringe on human rights or take advantage of weaker people.

3.3. Additionally, we advise suppliers to:

Create DEI (Diversity, Equity, and Inclusion), nondiscrimination, and anti-harassment rules.

Establish clear wage structures that guarantee timely payment.

Code of Conduct for Suppliers

Publication date: December 1, 2025

4. Safety and Health

4.1. Our first concern is the safety and well-being of all parties engaged in our company operations, including employees, clients, and contractors. Since we think these health and safety guidelines are essential to establishing a healthy environment for everyone, we respectfully encourage our suppliers to join us in observing them.

4.2. Our vendors need to:

Give top priority to ensuring that every employee has a safe and healthy workplace.

Prevent, reduce, and eliminate workplace dangers by taking proactive steps. This entails carrying out in-depth danger evaluations, putting in place suitable engineering and administrative controls, and then prioritizing hazard reduction as necessary.

Create and carry out emergency preparations and response protocols that reduce damage to people, property, and the environment.

Provide the required safety gear to employees and make sure it is used correctly.

In the event of an emergency, accident, or injury, administer first aid right away and make any necessary arrangements for additional medical care.

5. Environmental Accountability

5.1. We are concerned about minimizing our influence on the environment. We ask our suppliers to join us in our commitment to conducting all of our operations in a way that conserves and protects the environment.

5.2. Our vendors need to:

Make sure that the sourcing of any raw materials utilized in their activities complies with ethical standards and applicable rules. This entails making certain that the extraction of these materials respects the rights of Indigenous peoples, local communities, and workers, and having the ability to demonstrate this to SogSoog upon request.

5.3. Additionally, we urge suppliers to:

Adhere to our dedication to environmental sustainability and make sure that their operations follow the Environmental, Social, and Governance (ESG) guidelines. This entails incorporating environmental factors into their operations, business plans, and decision-making procedures.

Evaluate and reduce their consumption of natural resources as well as their impact on the environment. This involves putting policies in place to:

Preserve resources.

Identify, handle, get rid of, and reduce waste—including hazardous waste—effectively.

Encourage recycling, especially with regard to hazardous trash.

Identify, track, manage, treat, and minimize pollutants and greenhouse gas emissions.

Adopt supply chain and sourcing strategies that are sustainable.

Make all internal environmental resources, including policies, ESG reports, and associated certifications, publicly accessible.

6. Ethical Business Conduct

6.1. As a business dedicated to honesty, openness, and justice, we genuinely appreciate doing the right thing and anticipate that our suppliers will follow suit. This entails conducting ourselves morally in all facets of our organization, including sourcing, operations, partnerships, and procedures.

6.2. Our vendors need to:

Maintain the greatest levels of honesty, openness, and equity in all of your dealings.

Adopt a zero-tolerance policy for fraud and report any suspected fraudulent activity—such as document falsification, misrepresentation, or other dishonest practices—as soon as possible.

To stop and identify fraud, put in place and keep up strong internal controls and processes.

Steer clear of conflicts of interest and declare any possible or real conflicts of interest pertaining to your business and activities with SogSoog, including any financial or other interests you may have with a SogSoog employee or a member of their immediate family.

Any political lobbying should be carried out openly and in accordance with all relevant laws and rules pertaining to lobbying and political contributions. Furthermore, suppliers must be aware of whether their actions on behalf of the company can qualify as lobbying.

In accordance with applicable laws and accepted accounting principles, maintain accurate books and records for all business transactions. If this isn't done, the company can face harsh fines or other repercussions.

A conflict of interest: what is it?

A conflict of interest usually arises when the supplier's capacity to provide the job or services impartially is hampered by or appears to be hampered by personal interests. In the event of a real or possible conflict of interest, suppliers are required to alert SogSoog.

Describe lobbying.

The word "lobbying" describes any activity intended to change laws, rules, policies, and regulations. Depending on the particular laws in effect, lobbying may also include business development and procurement-related operations in certain nations.

7. Utilizing Data

7.1. Since it enables us to protect privacy, improve security, and cultivate confidence in our operations, we place a high importance on the ethical and responsible use of information. As we work to establish a cooperative and reliable collaboration, we firmly think that our suppliers should share these principles.

7.2. Our vendors need to:

Protect sensitive information, no matter where it comes from, and only acquire and hold onto it when required for job duties.

Put in place the proper security measures to guard against abuse, loss, and illegal access to private data, and notify the company right away if there are any breaches or suspicions of them.

Prioritize the security and responsible management of personal data if you are engaged in its collection, receipt, storage, or processing in relation to goods or services supplied to SogSoog. This entails putting in place the proper safeguards to prevent data loss, abuse, and illegal access.

Report any violations or potential violations to the company as soon as possible.

Honor other people's intellectual property rights and take the necessary precautions to safeguard them.

Use our Public Relations Department to handle any communications on the company's behalf or to mention the company. Please direct any outside parties (such as journalists) who would like to comment on company matters to our Public Relations Department at sog@sogsoog.app.

8. Participation in the Community

8.1. We encourage suppliers to actively participate in social or environmental initiatives, contribute to community projects, and support efforts to solve local concerns in order to further our objective to confront injustice.

9. Instruction

9.1. We expect suppliers to give thorough and suitable training to their staff, contractors, and partners that are involved in delivering services to our clients because we are a firm dedicated to safety and ethical excellence. Furthermore, it is advised that training programs be regularly evaluated and updated to take into account new developments in technology, trends, and regulations. Please be aware that SogSoog will not be in charge of this training; suppliers alone are accountable for it.

10. The right to audit and look into

10.1. SogSoog maintains the right to carry out supplier audits and investigations to make sure that this Code and our other policies are being followed in order to fulfill our commitment to transparency. These audits might be carried out directly or via a third party, remotely or on-site. In order to comply with these audits and investigations, suppliers must do so in a way that is commercially reasonable. This may entail giving SogSoog access to the personnel of the suppliers and supplying pertinent records, including accounting records, supporting documentation, certificates, and accreditations.

10.2. In order to ensure the highest levels of ethical, social, and environmental responsibility and to foster a culture of continuous development, we have the right to undertake audits and investigations. We aggressively encourage active engagement in the audit and investigative process, and we place a great importance on open communication and collaboration with suppliers.

11. Reporting Issues

11.1. Suppliers are urged to report any possible infractions of this code. This includes disclosing information on possible wrongdoing by a supplier or SogSoog employee.

11.2. To file a report, suppliers can use any of the following channels or get in touch with SogSoog's Compliance and Integrity Department:

through email at sog@sogsoog.app 

through the Integrity Line anonymous channel

No Retaliation

At SogSoog, we place a high value on an accountable and transparent culture. Retaliation of any kind against suppliers who honestly report issues or infractions is forbidden. We guarantee suppliers that their data will be handled honestly and with confidentiality. Retaliation will be properly examined and dealt with. Let's establish a culture that respects honesty and promotes candid dialogue.

12. Infractions against the Code

12.1. Violations of this Code are taken extremely seriously. In the event that suppliers violate this code, we will thoroughly evaluate our business relationship and may decide to end it in compliance with applicable laws and our contractual rights. It is crucial to keep in mind that by upholding the values and moral standards described in this Code, we can all work together to create a reliable and long-lasting network that is advantageous to all stakeholders as well as the larger community.

Terms of Use for SogSoog.Courier

Most recent update: November 28, 2025

Greetings from SogSoog.Courier!

You may use the SogSoog.Courier service of SogSoog mobile applications, websites, products, content, facilities, and platform (collectively, the "Platform") in accordance with these Terms of Use ("Terms").

The General Terms of Use include this SogSoog.Courier Terms of Use as a fundamental component. You agree to these Terms and the General Terms of Use in full by using the SogSoog.Courier service. The terms of these Terms will take precedence over the General Terms of Use in the event of any conflict or disagreement.

Where you are based determines which company you enter into a contract with. You engage into a deal with Webdesk LLC in Morocco ("SogSoog", "we", "us", "our").

There may be specific Driver Terms of usage that apply to your usage of the Platform as a courier. The Privacy Policy outlines our privacy policies.

1. SogSoog.Courier's business model

1.1. Our Platform facilitates communication between independent third-party courier service providers (referred to as "Couriers") and their customers (referred to as "Senders"). Senders offer their rate for the courier's services when they request that the parcel be delivered. After reviewing the request, the couriers have the option to accept the pricing that has been offered or submit a counteroffer.

1.2. From the list of couriers who expressed interest in accepting the request, the senders are able to select the courier. When the sender verifies the parcel's transportation, a separate contract is created between the courier and the sender.

1.3. The price that was agreed upon by both parties through the Platform must be paid by the Sender to the Courier. All fees, tolls, levies, taxes, and other costs related to the parcel's transportation are included in this agreed-upon amount. The settlement between the courier and the sender is not influenced in any way by SogSoog.

2. Responsibility of the Sender

2.1. As the Sender, it is your responsibility to provide accurate and comprehensive delivery information, including the proper recipient's address, contact details, and any special instructions required for the parcel to be delivered successfully.

2.2. You promise that the courier will be allowed to travel freely to the delivery location and that they or a third party who is able to accept the parcel will be present at the designated delivery address.

2.3. It is your responsibility to make sure the parcel is securely packaged for transit. You alone will be liable for any delays or damages brought on by poor packaging or inaccurate delivery information you supplied.

2.4. If the package weighs more than 20 kg for a car courier and 10 kg for other couriers (walking, bicycle, or motorcycle courier), you should not send it for delivery.

2.5. You affirm and guarantee that you are legally permitted to own and ship the things in the parcel. It is your responsibility to make sure that the things being given are legally obtained and do not violate any applicable laws, rules, or restrictions.

2.6. You understand that if you transfer items without the right ownership or authority, you are fully liable for any legal repercussions or claims.

3. The Responsibility of the Courier

3.1. From the point of collection to the point of delivery, you, the courier, are in charge of ensuring that the package is transported safely and promptly. To avoid any loss or damage to the parcel while it is being transported, you must take all required precautions. Subject to any limits or exclusions of liability stipulated in these Terms or applicable law, you shall be responsible for any loss or damage to the Parcel while it is in your control.

3.2. Both parties agree that each party's responsibility for the delivery is restricted to the duties mentioned above, and neither party will be held accountable for any delivery failure or delay brought on by events outside of their reasonable control, such as natural disasters, governmental actions, or other events of force majeure.

3.3. SogSoog disclaims all liability for parcel storage in the event of an unsuccessful delivery brought on by the recipient's unavailability, inaccurate delivery information supplied by the sender, or any other circumstance outside the courier's reasonable control. It is important for both the sender and the recipient to understand that in certain situations, they will need to find other ways to handle or store the parcel.

3.4. You are free, but not required, to do the following when you accept the parcel from the sender:

3.4.1. thoroughly examine its contents;

3.4.2. Request that the sender show you the contents and seal the package;

3.4.3. decline to receive the package if the sender declines to reveal its contents or if those contents appear dubious or unlawful;

3.4.4. The Sender may notify us at https://sogsoog.com/contacts/support if they believe that these Terms or the existing legislation are being violated.

4. Prohibited Items

4.1. You are in charge of making sure the delivered parcel is not a prohibited good when using the Platform.

4.2. Items that are restricted, such as but not restricted to:

4.2.1. We advise that no parcel supplied through the Platform should be worth more than 500 MAD. You agree that SogSoog will not be responsible for any loss, damage, or problems resulting from the delivery of your parcel, regardless of its value, by utilizing the Platform.

4.2.2. psychotropics, prescription medications, narcotics, radioactive, explosive, strong, toxic,

4.2.3. toxic, corrosive, combustible, and other dangerous materials, particularly those that are under pressure;

4.2.4. firearms, ammunition, fireworks, signal flares, cartridges, and pneumatic, gas, or cold weapons and their components;

4.2.5. banknotes and foreign money;

4.2.6. expensive goods, such as jewelry, precious metals, valuable stones, and goods made with them;

4.2.7. things and materials that could endanger, pollute, or harm other products, persons, or things;

4.2.8. humans, animals, plants, controlled species, and biological materials;

4.2.9. goods, such as food, that need to be transported in specifically designed trucks;

4.2.10. liquids in containers that are not specified;

4.2.11. delicate goods that aren't packaged specifically;

4.2.12. any shipments that are legally forbidden;

4.2.13. illicit, pilfered, or counterfeit items;

4.2.14. hazardous trash, including batteries

4.2.15. components and materials that are explosive;

4.2.16. drinks with alcohol;

4.2.17. electronic cigarettes and tobacco products;

4.2.18. pornographic or offensive content.

Reaching out to SogSoog.Couriers

Our contact information is available at https://sogsoog.com/contacts/support.

Notice on Intellectual Property

SogSoog is a global marketplace for urban services and mobility.

The purpose of this notification is to safeguard the company's primary asset, the SogSoog brand. Partners, counterparts, drivers, and any other physical person or legal entity that plans to use SogSoog's intellectual property must abide by the notice.

Objects of Intellectual Property

SogSoog is the rights holder of the following trademarks:

SogSoog

SogSoogDrive

Individuals Motivated

Webdesk LLC, a business registered and functioning in accordance with the laws of the applicable jurisdiction, is the owner of the trademarks. Please get in touch with us if you have any inquiries about our intellectual property.

Additionally, SogSoog is the owner of copyrighted items. Images, photos, logos, graphics, films (including Reels), fonts, and more are examples of these. Any items utilized on our websites, in our social networks, or in our programs (SogSoog for users, and SogSoogDrive for drivers) are protected by copyright.

Use of Intellectual Property

Without SogSoog's express written consent, third parties are not allowed to utilize its trade name, trademarks, logos, graphics, or other brand elements (collectively, "Intellectual Property") for profit.

Publications that do not want to harm SogSoog's reputation may use brand assets for PR purposes, such as news, stories, interviews, and so forth.

Users using SogSoog's intellectual property consent to abide by this notice and all applicable laws. Holders of signed permits from SogSoog may utilize Intellectual Property solely in line with the issued authorization.

Dos & Don'ts

Public relations campaigns can only use intellectual property as long as it doesn't infringe upon SogSoog's rights.

It is not permitted to use the "SogSoogDrive" mark to describe services without Webdesk LLC's prior consent.

Using descriptions that have nothing to do with SogSoog services is prohibited. For instance, you shouldn't use words like "freight" or "taxi."

Referring to oneself as a SogSoog Partner or SogSoogDrive Driver is only authorized with express agreement from Webdesk LLC PR staff.

It is not allowed to use the SogSoog markings in a way that implies a generic, descriptive, or common meaning.

It is prohibited to use the trademarks "SogSoog," "SogSoogDrive," or "People Driven" in domain names, intentional misspellings, or transliterations.

It is not permitted to apply for trademarks that contain our logos or marks that are similar to them.

The PR and IP protection teams must provide their express written consent before using our trademarks in advertising or marketing.

Modifications or confusing uses of intellectual property, such as suggesting sponsorship, endorsement, or association, are prohibited.

It is prohibited to utilize SogSoog's intellectual property for social media accounts or portfolio purposes without authorization.

It is not permitted to sell or offer products or services on behalf of SogSoog.

Discrediting SogSoog's honor, dignity, or reputation is prohibited.

Mandatory usage of the company color palette, fonts, and other brand identification elements.

The brand category (mobility/ride-hailing) and the promoted product should be reflected in creative materials. Using just a picture of a car and the cost per trip, for instance, can be seen as a taxi aggregator or rental business, which is prohibited.

To Drivers' Attention

It is up to the driver to decide whether to use trademarks or logos (such as stickers on cars).

Drivers are responsible for making sure the stickers are kept up properly and don't damage the company's reputation. Stickers that are worn, faded, or pornographic are not allowed, nor is the branding of any rival company.

Liability

SogSoog will take action to safeguard its intellectual property rights and reputation in the event that it finds any infringement of this notice.

Terms of Use for City to City on SogSoog

Most recent update: November 28, 2025

Greetings from SogSoog.City to City!

Your use of the SogSoog.City to City service of SogSoog mobile applications, websites, products, content, facilities, and platform (collectively, the "Platform") is governed by these Terms of Use ("Terms").

The General Terms of Use include these SogSoog.City to City Terms of Use as a fundamental component. You fully agree to these Terms and the General Terms of Use by using the SogSoog.City to City service. The terms of these Terms will take precedence over the General Terms of Use in the event of any conflict or disagreement.

You and we enter into a contract when you use the Platform in any way or acknowledge your acceptance of these Terms. Where you are based determines which company you enter into a contract with. You engage into a deal with Webdesk LLC in Morocco ("SogSoog", "we", "us", "our").

There may be specific Driver Terms of Use that apply to your use of the Platform as a driver. The Privacy Policy outlines our privacy policies.

 1. The SogSoog business model.From one city to another

1.1. For shared rides between settlements, our platform connects independent third-party transportation service providers (referred to as "Drivers") and their customers (referred to as "Passengers"). Passengers offer their rate for the driver's services when they want a ride. After seeing the request, the drivers have the option to accept the price that has been offered or submit a counteroffer.

1.2. From the list of drivers who expressed interest in accepting the request, the passenger is free to select the driver. When the passenger confirms the ride, the driver and the passenger enter into a separate agreement.

1.3. The price agreed upon by the Driver and the Passenger through the Platform must be paid by the Passenger. All of the fees, tolls, levies, taxes, and other charges related to the ride are included in this negotiated price. The settlement between the driver and the passenger is unaffected by SogSoog.

1.4. By providing details about the ride they plan to take (such as the date and time of collection, places A and B, the number of seats, and the cost), the Driver can develop and publish an announcement on the Platform.

1.5. In response to the driver's announcement, the passenger may submit a ride request and accept the driver's predetermined fare. The passenger's request may be approved or denied by the driver.

2. The Responsibility of the Passenger

2.1. It is your responsibility as the passenger to provide accurate and comprehensive information about the ride address, such as the correct name of the settlement, the street (the avenue, the highway, etc.), the house number (including the building, structure, ownership, etc.), or the appropriate address selected from the sample.

2.2. You are responsible for the risks and repercussions of providing inaccurate information that is required to complete the voyage.

3. The Duty of the Driver

3.1. As the driver, you are only permitted to accept offers and conduct passenger rides within your registered territory. You incur all risks of not adhering to international or other state regulations during transportation if you accept offers and conduct rides between settlements with various jurisdictions.

Reaching out to SogSoog

Our contact information is available at https://sogsoog.com/contacts/support.

SogSoog Platform Code of Conduct

From: SOGSOOG LLC.

Current Date of Update: December 2025

1. Overview

Using the applications SOGSOOG for passengers and SOGSOOGDRIVE for drivers, SOGSOOG LLC ("the Company") provides digital transportation services. Users consent to abide by this Code of Conduct ("the Code") by using or gaining access to these sites. This document's goals are to guarantee safety, foster respect for one another, safeguard platform integrity, discourage risky behavior, and advance professional service standards.

2. Definitions

The term "platform" describes the systems, apps, and services that make up SOGSOOG and SOGSOOGDRIVE.

Any person who uses the platform is referred to as a "user," including drivers, partners, and passengers.

A "rider" is a traveler who uses SOGSOOG.

A transportation service provider utilizing SOGSOOGDRIVE is referred to as a "driver."

Fleet owners, operators, and third-party affiliates are all considered "partners."

3. Usefulness

This code is applicable to all users of the platform, including drivers, riders, fleet operators, customer service interactions, and in-app communications. Warnings, suspension, account termination, or legal repercussions could follow noncompliance.

4. Fundamental Ideas

4.1 Deference

Users must not discriminate on the basis of race, religion, nationality, gender, handicap, or any other protected trait; they must also treat people with respect and refrain from insulting them.

4.2 Prioritizing Safety

Users must abide by safety protocols and regulatory standards, and they must refrain from actions that put others in danger.

4.3 Integrity and Honesty

Users are required to give truthful information, abstain from fraud, and not tamper with payments or travels.

4.4 Adherence to the Law

Users are required to abide by all traffic and transportation laws.

5. The Duties of Riders

5.1 Correct Data

Riders are required to give accurate information, such as their name, contact information, and method of payment.

5.2 Suitable Conduct

While using the service, riders are prohibited from consuming illicit substances, harassing others, or verbally abusing others.

5.3 On-Time Arrival

At the appointed hour, riders must be present at the pickup spot.

5.4 Cancellations

Trip cancellations need to be handled carefully. Restrictions may be imposed for repeated cancellations.

5.5 Respect for Vehicles

Riders are responsible for keeping the car clean and preventing damage to the equipment or vehicle.

6. Driving Obligations

6.1 Professional Behavior

Drivers must behave appropriately, communicate politely, and refrain from harassing or acting inappropriately.

6.2 Automobile Requirements

Automobiles ought to be mechanically safe, clean, officially registered, and have working seatbelts.

6.3 Driving Safely

Drivers must abide by traffic laws, refrain from reckless driving, and put their phones away from distractions.

6.4 Trip Precision

Drivers are required to use the official application process to begin and end journeys, and they are not permitted to accept funds from sources other than the app.

7. Prohibited Behavior

7.1 Intimidation

Physical violence, sexual remarks, threats, and abusive conduct are all forbidden.

7.2 Prejudice

It is forbidden to discriminate on the basis of any protected trait.

7.3 Illicit Actions

It is forbidden to use drugs, transport illicit goods, or possess prohibited substances.

7.4 Deception

Payment fraud, identity theft, and platform process manipulation are all forbidden.

8. Guidelines for Communication

In-app chat should only be used for service-related conversations, and users should refrain from using foul language. Personal solicitation and the exchange of personal contact information are prohibited.

9. Security of Data and Privacy

Only service-related uses are permitted for user data. It is forbidden to disclose personal information without authorization. Except in cases where it is mandated by law, drivers are not permitted to record passengers without their agreement.

10. Reporting Inappropriate Behavior

Violations can be reported by users via email, customer service, or in-app help. Every report will be examined, looked into, and maybe dealt with in a private manner.

11. Consequences

Depending on the severity, possible measures include warnings, interim suspension, permanent account deactivation, referral to authorities, or legal action.

12. Authority of the Platform

When required, SOGSOOG LLC retains the right to suspend accounts, refuse services, check identity, and get in touch with law enforcement.

13. Modifications

This code is subject to change at any time. When there are significant changes, users will be informed.

14. Acceptance

The user attests that they have read, comprehended, and agreed to abide by this Code by using SOGSOOG or SOGSOOGDRIVE. The user is still accountable even if they don't read the text.

The SogSoog Riding App's Compliance Clause

From: SOGSOOG LLC.

1. Overview

SOGSOOG LLC upholds the highest levels of ethical, legal, and regulatory compliance in every facet of its business. To comply with applicable laws and internal regulations, SOGSOOG LLC, its employees, partners, riders, and drivers have obligations that are outlined in this Compliance Clause.

2. Compliance Scope

SOGSOOG LLC undertakes all activities, including corporate governance and management procedures, under this provision.

Financial reporting and business dealings.

Information security and data privacy.

Workplace behavior and employment practices are also important considerations.

The company also focuses on customer interactions and service delivery.

3. Compliance with Laws and Regulations

SOGSOOG LLC is dedicated to abiding by all relevant national and international laws, including but not restricted to those pertaining to ride-sharing and transportation.

legislation protecting consumers.

This includes legislation related to privacy and data protection, such as the GDPR and similar regulations.

laws against corruption and bribery.

Standards for financial and tax reporting.

4. Anti-Bribery and Anti-Corruption

SOGSOOG LLC expressly forbids bribery, corruption, and unethical behavior in all business transactions.

Workers, drivers, or partners must not offer, accept, or enable any kind of bribery.

Any infractions will be met with prompt disciplinary action, which may include termination and legal action.

5. Anti-trust compliance and fair competition

The goal of SOGSOOG LLC is to promote an atmosphere of fair competition.

It is strictly unlawful to engage in any agreements or actions that unjustly limit competition.

Drivers, employees, and partners must refrain from actions that might be interpreted as monopolistic, dishonest, or collusive.

6. Privacy and Data Protection

SOGSOOG LLC makes sure that all personal information gathered from drivers, passengers, and staff is handled in accordance with applicable data protection regulations.

To protect sensitive data, we put strong security measures in place.

We will promptly notify and address data breaches in accordance with the law.

7. Business Responsibility and Ethical Behavior

SOGSOOG LLC encourages moral conduct by being honest, open, and responsible.

Partners and employees are required to report any fraud, misconduct, or unethical behavior through the proper channels without worrying about facing reprisals.

8. Observation and Implementation

We will regularly conduct audits and compliance evaluations to ensure adherence to this provision.

Discipline up to and including contract termination, legal action, and monetary fines may follow noncompliance.

9. Education and Consciousness

SOGSOOG LLC will regularly provide drivers, workers, and partners with compliance-related training and tools.

Participation is required, and training records will be kept.

10. Citing Infractions

Anyone who knows of any violations of this Compliance Clause is encouraged to notify SOGSOOG LLC right away.

Through the appropriate reporting methods, anonymous reports can be submitted.

11. Modifications and Updates

Periodically, this Compliance Clause may be modified to take into account modifications to laws, rules, or corporate procedures.

Important updates will be communicated to users via proper means.

As part of their legal and contractual responsibilities, all users, employees, and partners who use SOGSOOG LLC services acknowledge and agree to abide by this Compliance Clause.

The SogSoog Riding App's COVID-19 Guidelines for Ridesharing

From: SOGSOOG LLC.

1. Overview

The health and safety of its users, drivers, and the larger community are top priorities for SOGSOOG LLC. This COVID-19 advisory describes the steps to lower the risk of virus transmission when utilizing our ridesharing services.

2. Riders' Responsibilities

• Throughout the ride, riders are required to wear face masks that cover their mouth and nose.
• Health Check: If a rider has COVID-19 symptoms, including fever, coughing, or breathing difficulties, they should cancel their ride.
• Hand sanitizer should be used both before and after rides. Steer clear of unnecessary surface contact.
• Keep your distance from the driver by sitting in the back seat.
• Contactless Payments: To reduce contact, use in-app payment methods.

3. Drivers' Health Monitoring Responsibilities

• Drivers who exhibit COVID-19 symptoms are not permitted to take trips.
• Sanitization: Consistently clean high-touch areas, including seat belts, doorknobs, and payment terminals.
• Mask Requirement: When giving rides, drivers are required to always wear face masks.
• Vehicle Ventilation: To increase airflow, keep windows open whenever you can.

4. Safety Procedures SOGSOOG LLC's enforced health declarations

• Regular health declarations must be filled out by drivers to verify they are symptom-free.
• PPE Distribution: Active drivers may be given masks and hand sanitizers.
• Notifications within the app: Regular COVID-19 safety updates and reminders are sent to drivers and riders.
• Ride Limits: In order to adhere to local safety standards, the number of passengers per ride may be restricted.

5. Reporting and Support Exposure Reporting

• Following their use of SOGSOOG LLC services, drivers and riders are required to report confirmed COVID-19 incidents.
• Support Team Assistance: For questions and help pertaining to COVID-19, customer service is available around the clock.

6. Adherence to Local Rules

In the regions in which it operates, SOGSOOG LLC complies with all regulations set forth by the government and health authorities. Local regulations may take precedence over this advice when more stringent safety precautions are required.

7. Modifications and Updates

This advice might be revised from time to time due to the COVID-19 pandemic's dynamic nature. We will communicate important changes to users via email updates and in-app messaging.

8. Notice

Despite SOGSOOG LLC's best efforts to adhere to the strictest safety regulations, there is always a chance of COVID-19 spreading. The user is free to use services as long as they adhere to health recommendations.

Users and drivers help to keep the SogSoog Riding App a safer place for all users by following these COVID-19 safety precautions.

Intellectual Property Notice for SogSoog Riding App by Webdesk LLC

last updated on December 2025.

1. Overview

The ownership, protection, permissible use, and enforcement of any intellectual property connected to the SogSoog Riding App and associated services are outlined in this Intellectual Property Notice ("Notice"). SOGSOOG for riders (passengers) and SOGSOOGDRIVE for drivers are the two official applications run by SOGSOOG LLC. You undertake to abide by the provisions of this Notice and any relevant intellectual property laws by accessing, downloading, registering for, or using either application or any associated service.

2. Intellectual Property's Scope

All trademarks, service marks, trade names, logos, domain names, designs, text, images, photographs, audio, video, software, source code, object code, databases, data compilations, user interfaces, screen displays, look-and-feel, business methods, inventions, patents, patent applications, and any other proprietary or confidential information produced, owned, licensed, or controlled by SOGSOOG LLC or its licensors are all considered "intellectual property."

3. Right of Ownership and Reservation

The only owner of all intellectual property related to the SOGSOOG and SOGSOOGDRIVE platforms is SOGSOOG LLC or its licensors. No right, title, or interest in any intellectual property is transferred to users or third parties, with the exception of the limited license specifically given herein. Every right that isn't specifically given is reserved.

4. Service Marks and Trademarks

All logos, taglines, symbols, and other brand components, together with the names  "SOGSOOG" and "SOGSOOGDRIVE," are registered or unregistered trademarks or service marks of SOGSOOG LLC. It is expressly forbidden to use, reproduce, imitate, or alter these marks in any way without permission. Any commercial or promotional use of SOGSOOG trademarks requires SOGSOOG LLC's prior written consent.

5. Copyrights

Copyright and other relevant intellectual property laws safeguard all app content, including but not limited to text, photos, graphics, drawings, UI/UX designs, audio, video, and software code. Without SOGSOOG LLC's express written consent, it is forbidden to reproduce, distribute, publish, perform, adapt, create derivative works from, or otherwise exploit copyrighted materials.

6. Rights to Patents and Patents

The SOGSOOG and SOGSOOGDRIVE platforms' technologies, systems, techniques, procedures, and technical inventions may be covered by patents or pending patent applications that SOGSOOG LLC owns or licenses. It is completely prohibited to produce, sell, use, exploit, reverse-engineer, or circumvent patented or patent-pending technologies without authorization.

7. Restricted App Usage License

Each user is granted a limited, revocable, non-exclusive, and non-transferable license by SOGSOOG LLC to install and use the SOGSOOG and SOGSOOGDRIVE applications for personal, non-commercial use only, in accordance with the applications' permitted functionality, provided that they abide by this Notice and all applicable terms of service and policies. This license may be canceled at SOGSOOG LLC's discretion and does not transfer any ownership rights in the intellectual property.

8. Restrictions and Prohibited Uses

Users are prohibited from doing the following, either directly or indirectly: a. copying, reproducing, republishing, distributing, altering, translating, or creating derivative works from any SOGSOOG software, content, or material unless specifically authorized in writing by SOGSOOG LLC; b. decompiling, disassembling, removing, or otherwise attempting to derive source code, algorithms, or architecture of the applications; c. using SOGSOOG trademarks, logos, or branding in any way that suggests endorsement, affiliation, or sponsorship without prior written consent; e. using the app or its content to develop or support a competing service, product, or platform; f. exploiting any intellectual property for commercial redistribution, resale, sublicensing, or other unauthorized commercial uses.

9. Licenses and User-Generated Content

By using SOGSOOG or SOGSOOGDRIVE to publish, post, or upload content (such as reviews, comments, recommendations, images, videos, or other materials), you affirm and guarantee that you are the owner of or possess the legal authority to grant the rights listed below. You give SOGSOOG LLC a perpetual, worldwide, royalty-free, irrevocable, transferable, sublicensable license to use, reproduce, distribute, display, perform, modify, adapt, publish, translate, create derivative works from, and incorporate such content into other works for any commercial or non-commercial purpose related to SOGSOOG's business, including marketing and product development, without having to pay you or get additional permission. To the extent that the law permits, you also give up any moral rights.

10. Open-source components and third-party materials

Libraries, open-source software, and third-party material may be included in the applications under different terms and licenses. The conditions of each third-party license apply to the use of such materials. In line with the terms of any applicable open-source license, SOGSOOG LLC shall independently fulfill any requirements for source code disclosure or other rights.

11. DMCA and Notices of Infringement (or Similar)

Contact SOGSOOG LLC right away at sog@sogsoog.app

if you think that materials on the SOGSOOG platforms have violated your intellectual property rights. Include a detailed description of the alleged infringement, the location of the infringing material, the name of the copyrighted or proprietary work, and any supporting documentation. After receiving a notice of infringement, SOGSOOG LLC will look into it and take the necessary measures, which could involve suspending the account or removing the offending content, among other things. When necessary, SOGSOOG LLC will adhere to legal takedown and counter-notice protocols.

12. Implementation and Redress

SOGSOOG LLC maintains the right to keep an eye on, look into, and enforce adherence to this notice. When SOGSOOG intellectual property is violated, user accounts may be immediately suspended or terminated, civil liability may apply, and criminal prosecution may be referred when necessary. All applicable legal and equitable remedies may be used by SOGSOOG LLC to stop and recover damages for infringement.

13. Access Termination

Access to SOGSOOG and SOGSOOGDRIVE services may be restricted, suspended, or permanently terminated for violating this Notice or other SOGSOOG regulations. While an inquiry is underway, SOGSOOG LLC may, at its sole discretion, take interim actions, such as removing content and temporarily suspending an account.

14. Modifications to the Notice

This Notice may be updated, modified, or revised at any time by SOGSOOG LLC. Significant updates will be posted on the official website or inside the applications, and users will be informed when necessary. Acceptance of the updated Notice is shown by continued use of the applications after any modifications are published.

15. Jurisdiction and Governing Law

The laws listed in SOGSOOG LLC's Terms of Service shall govern and be applied to this Notice and any issues arising from or related to it. Users consent to the exclusive or agreed jurisdiction of the courts and legal venues listed in SOGSOOG LLC's Terms of Service, as applicable.

16. Contact Details

Contact SOGSOOG LLC at (sog@sogsoog.app) with any queries, requests for permission, reports of intellectual property infringements, or any intellectual property-related concerns. (sog@sogsoog.app)

17. Recognition

You attest that you have read, comprehended, and agree to be bound by this Intellectual Property Notice and the intellectual property protections it lays out by using the SOGSOOG or SOGSOOGDRIVE applications or associated services.

SogSoog Riding App: Code of Conduct for Suppliers

SOGSOOG LLC issued

Overview

The two official applications run by SOGSOOG LLC are SOGSOOG for riders and SOGSOOGDRIVE for drivers. Every supplier, vendor, service provider, contractor, and business partner must abide by the guidelines in this Supplier Code of Conduct as part of our dedication to providing responsible transportation services. These guidelines set forth the required requirements for all suppliers doing business with SOGSOOG LLC in terms of human rights protection, legal compliance, and environmental responsibility.

1. Adherence to legal and regulatory requirements

All relevant local, national, and international laws, rules, administrative guidelines, and industry standards must be followed by suppliers. These include, but are not limited to, labor laws, environmental regulations, employment laws, anti-corruption and anti-bribery laws, transportation standards, and data privacy laws. Contract termination and notification to the appropriate authorities may follow legal infractions or noncompliance with regulatory requirements.

2. Human Rights and Labor

Suppliers are required to prevent human rights breaches and guarantee that everyone involved in their activities is treated fairly and with dignity. Among the requirements are the following: - Prohibition of child labor in any form, human trafficking, bonded work, and forced labor.

• Discrimination on the basis of gender, nationality, ethnicity, religion, handicap, or any other protected trait is prohibited.
• Respect for employees' rights to legitimate union membership, collective bargaining, and freedom of association.
• The payment of legally mandated salaries, equitable benefits, and compensation that satisfies or surpasses the bare minimum of legal requirements.
• Preventing abusive overtime practices, limiting working hours, and permitting rest times.

3. Health, Safety, and Well-Being

Suppliers are required to create and maintain a safe workplace that safeguards workers' physical and emotional well-being. They must put in place suitable safety mechanisms, incident reporting, preventive risk measures, protective gear, employee safety training, and anti-harassment and anti-violence policies.

4. Accountability for the Environment

In addition to implementing operational procedures that lower emissions, waste, pollution, water consumption, and energy consumption, suppliers must actively eliminate environmental hazards. In addition to prioritizing ecologically friendly sourcing, production, and disposal methods, suppliers must also adhere to environmental rules and regularly assess their impact and improvement objectives.

5. Moral Business Conduct

At all times, suppliers are required to maintain ethical behavior, which includes zero tolerance for bribes, illicit payments, facilitation payments, or unethical influence.

In compliance with relevant privacy regulations, private information, business secrets, personal data, and commercially sensitive information are protected.

Avoiding conflicts of interest in business dealings and disclosing any potential conflicts that could affect their work with SOGSOOG LLC; only engaging in fair competition practices; and completely prohibiting collusion, price-fixing, fraudulent agreements, or unfair commercial activity.

6. Accountability and Transparency

Suppliers must maintain correct operational, tax, and business records and supply honest information when asked by SOGSOOG LLC. Additionally, suppliers consent to take part in audits, compliance evaluations, and examinations of personnel, facilities, paperwork, and operating procedures. The relationship could be terminated for noncompliance.

7. Community Impact and Social Responsibility

Suppliers should steer clear of actions that endanger indigenous peoples, local societies, cultural assets, or protected environments and instead encourage constructive contributions to the community. It is strictly forbidden to source from suppliers who are known to violate human rights or from areas affected by violence.

8. Innovation and Quality

Suppliers are required to provide goods and services that meet performance standards, safety regulations, and agreed-upon specifications. Throughout the service delivery process, quality assurance, innovation, technological advancement, and adherence to quality control standards are necessary.

9. Subcontracting and Supply Chain Management

Suppliers are responsible for making sure that all upstream suppliers and subcontractors abide by this code. To verify compliance, suppliers must use risk assessments, supply chain monitoring, and due diligence protocols. Using subcontractors that don't follow these rules could result in the contract being terminated right away.

10. Execution and Observation

When suppliers don't fulfill these criteria, SOGSOOG LLC has the authority to perform audits, seek compliance documents, demand corrective plans, conduct on-site reviews, and suspend or end their contracts. At any point, proper reports and proof of ongoing development may need to be submitted.

In conclusion

Each supplier who collaborates with SOGSOOG LLC and offers products and services that support the SOGSOOG and SOGSOOGDRIVE platforms pledges to respect all of the guidelines in this Supplier Code of Conduct and apply comparable standards in its own supply chain. Adopting these practices shows a dedication to human rights protection, ethical business practices, legal compliance, safety, environmental consciousness, and responsible involvement in socially responsible corporate operations.